Customer & Events Assistant - Casual

Current Jobs; Sydney; On-site; AUD 36,000 - 48,000; Part time

Benefits offered by this job

Casual work

Casual loading

Superannuation

Salary packaging

Fitness Passport

Employee Assistance Program

Free onsite parking

Job summary

The Office of Sport in NSW is seeking a Customer and Events Assistant to help deliver programs and events, while providing excellent customer service. You will support daily venue operations, assist visitors and event organisers, and help ensure activities run safely and efficiently.

This casual role is based at the Sydney International Shooting Centre, and duties include assisting with setup and pack-down, crowd management, and completing administrative tasks.

Qualifications

• Providing excellent customer service in a fast-paced environment.
• Clear and professional communication.
• Ability to adapt to changing priorities and follow procedures.

Responsibilities

• Provide customer service and respond to enquiries.
• Assist with event setup and pack-down.
• Support traffic and crowd management.
• Complete administrative tasks and maintain records.
• Maintain equipment, facilities and supplies.
• Follow safety and operational procedures.

Skills

Customer service

Communication

Adaptability

Teamwork

Tech literacy

Job description

Everyone plays here

Help deliver major sporting events and provide great customer experiences while enjoying flexible casual work.

• Help deliver memorable customer experiences and exciting events.
• Casual Customer and Events Assistant talent pool
• Rolesbased at Sydney International Shooting Centre | NSW Government
• Casual rates from $30.86 per hour, plus casual loading and superannuation.

About the role

As a Customer and Events Assistant, you will help deliver programs and events while providing excellent customer service. You will support daily venue operations, assist visitors and event organisers, and help ensure activities run safely and efficiently.

Duties

• Providing customer service and responding to enquiries
• Supporting event set-up and pack-down
• Assisting with traffic and crowd management
• Completing administrative tasks and maintaining records
• Maintaining equipment, facilities and supplies
• Following safety, compliance and operational procedures

For more information read the full Role Description: Customer and Events Assistant Role Description

About you

You enjoy working in a fast-paced, customer-focused environment and take pride in providing excellent service. You are reliable, adaptable and work well as part of a team.

We are looking for someone who:

• Is passionate about customer service.
• Communicates clearly and professionally.
• Can adapt to changing priorities.
• Follows policies, procedures and safety requirements.
• Uses initiative and sound judgement.
• Works collaboratively with others
• Is confident using technology and administrative systems.

Essential Requirements

• Obtain and maintain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012
• Requirement to work across any day of the week (Monday to Sunday), to meet operational needs.

Additional requirements for Sydney International Shooting Centre only:

• The ability to be placed on ammunitions register within three months of commencing.
• Hearing test (audiometric test) within 3 months of starting employment (baseline test) and a follow-up hearing test at least every 2 years.

Contact for enquires: Events Coordinator Sydney International Shooting Centre, Brent Venables [e-mail]

About us

The Office of Sport is the lead NSW Government agency for sport and active recreation. We offer a career with purpose and work that makes a difference. Delivering on our purpose of ‘Everyone Plays Here’, we are a unique workplace, where no two days are the same!

Our work is spread across NSW, with ten Sport and Recreation Centres, five Olympic Sport Venues and offices throughout the state. We provide leadership, policies, programs, funding and infrastructure to enable participation in sport and active recreation. Our work makes a difference – improving health outcomes, connecting communities and making a stronger NSW.

Our team members are collaborative, creative, hardworking and innovative, brought together by a common goal of ensuring sport and active recreation is accessible for all people in NSW.

What’s in it for you?

The Office of Sport offers you the opportunity to make a direct, shared contribution and difference to sport and recreation in NSW and have a positive impact on quality of life of our clients. We offer a family-friendly and flexible working environment, competitive salaries, and generous leave entitlements. Our benefits include salary packaging, access to the Fitness Passport, the Employee Assistance Program, and free onsite parking.

• Competitive salaries
• Generous leave entitlements
• Salary packaging
• Access to the Fitness Passport
• The Employee Assistance Program
• Free onsite parking

Inclusion is a huge focus for the Office, internally and externally. In addition to actively promoting employment for women, people with disabilities, Aboriginal and Torres Strait Islanders, LGBTIQA+ individuals, and those from culturally and linguistically diverse backgrounds, we are also committed to increasing opportunities for everyone to participate in sport and active recreation. We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging.

We want you to bring your best self to this recruitment process. If you feel you may require any adjustments or assistance during the recruitment process, please reach out to the Talent Acquisition Team via [e-mail]

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Role Description

Applications close: 11.50pm Sunday 13 September 2026

Advertised: 24 Aug 2026 AUS Eastern Standard Time
Applications close: 13 Sep 2026 AUS Eastern Standard Time