Operations Manager Tp Human Capital

Tp Human Capital; Townsville City; On-site; AUD 90,000 - 110,000; Full time

Job summary

Townsville City Netball Association is seeking an Operations Manager to lead people, coordinate competitions, development programs and events. You'll work with the President and volunteer Board to turn priorities into action, monitor budgets and performance, and build strong relationships with clubs and community partners.

This full-time role follows the netball season rhythm, may require some evenings and weekends, with flexible scheduling and time off in lieu.

Qualifications

• Experience managing staff and developing team members.
• Ability to manage budgets and financial reporting.
• Strong organisation skills to keep priorities focused.
• Clear communication and relationship-building with clubs and the Board.
• Experience with a member-based or volunteer organisation is valuable.
• Netball experience welcome, but leadership matters most.

Responsibilities

• Lead staff, volunteers and contractors across programs and events.
• Coordinate competitions, development programs and major events.
• Monitor budgets and performance against Board priorities.
• Build and maintain relationships with clubs and community partners.
• Provide timely reporting to the President and Board.

Skills

Staff management

Budgeting

Leadership

Communication

Relationship building

Job description

Lead the people and operations behind one of Townsville’s established sporting communities. Established in 1981, Townsville City Netball Association brings more than 2,500 players together across 11 clubs. From a child’s first game through to senior competitions and representative netball, the Association creates opportunities to play, develop and belong. It also hosts major events, including the 2026 Senior State Age.

We’re looking for an Operations Manager who can lead people, set clear expectations and keep this busy organisation running well. Working with the President and volunteer Board, you’ll lead a small staff team and coordinate the people and resources behind competitions, development programs and events. You’ll turn Board priorities into action, monitor budgets and performance, and build strong relationships with clubs and community partners. This is a full-time role with a working rhythm shaped by the netball season. Some evening and weekend commitments will be required, supported by flexible scheduling and time off in lieu. If you’re ready to use your management skills to strengthen a valued Townsville sporting organisation,

About you

You’re an approachable and confident leader who supports people, gives clear direction and follows through. You’ll bring:

• Experience managing staff, delegating work and developing team members.
• The confidence to maintain clear accountability.
• Strong organisation skills and the ability to keep people focused when priorities compete.
• Sound judgement, practical problem-solving skills and an understanding of when to elevate an issue.
• Financial awareness and confidence working with budgets and reports.
• Clear communication and the ability to build positive relationships with staff, volunteers, clubs and the Board.
• Integrity, discretion and professionalism.

Experience with a Board, committee, volunteers or member-based organisation would be valuable. Netball experience is welcome, but proven people leadership matters most. This is a full-time role with a working rhythm shaped by the netball season. Some evening and weekend commitments will be required, supported by flexible scheduling and time off in lieu. If you’re ready to use your management skills to strengthen a valued Townsville sporting organisation,