Operations Manager – Sustainability Centre

Chartered Accountants Australia and New Zealand; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Great Place to Work®

Family Inclusive Workplace™

Flexible hybrid work model

2 extra paid leave days

Job summary

Chartered Accountants Australia and New Zealand (CA ANZ) seeks an experienced Operations Manager to lead the Sustainability Centre’s day‑to‑day delivery, cross‑functional campaigns and events in a dynamic, member‑facing environment.

Based in Sydney or Wellington, you will translate strategy into actionable plans, coordinate Advocacy, Education, Marketing and Partnerships, manage budgets and dashboards, and build strong stakeholder relationships to drive measurable outcomes for sustainability

Qualifications

• Experience in business operations, program or project delivery, marketing operations or campaign delivery.
• Demonstrated experience coordinating integrated campaigns, launches, events or other complex, multi‑stakeholder initiatives.
• Strong planning and project delivery capability, including managing budgets, risks, dependencies and deadlines.
• Experience establishing effective workflows, governance, reporting and performance‑tracking processes.

Responsibilities

• Lead the coordinated delivery of the Sustainability Centre’s priorities, campaigns, initiatives and everyday activities.
• Develop integrated delivery plans, launch schedules, activity calendars and implementation roadmaps.
• Plan and deliver go‑to‑market activity and integrated campaigns that build awareness, engagement and participation.
• Manage campaign workflows, briefs, approvals, budgets and performance reporting.
• Coordinate strategic partnerships and partner‑led initiatives, ensuring commitments and outcomes are delivered.
• Manage events and engagement activities from initial planning through to promotion, logistics and evaluation.
• Establish clear governance, accountabilities and ways of working across multiple teams and stakeholders.
• Develop dashboards and reporting that provide meaningful insights and support continuous improvement.

Skills

Campaign management

Stakeholder management

Governance & reporting

Budget & project delivery

Cross-functional collaboration

Strategic planning

Education

Bachelor's degree in Business, Marketing, Commerce or related field

Tools

Governance frameworks

Job description

Operations Manager – Sustainability Centre

Chartered Accountants Australia and New Zealand – Sydney CBD NSW

We’re looking for an experienced Operations Manager to lead the day-to-day operations and coordinated delivery of our Sustainability Centre’s priorities.

Working closely with the General Manager, Sustainability Centre, you’ll translate strategy into clear, actionable plans across campaigns, launches, partnerships, events and engagement activities. You’ll connect teams across Advocacy, Education, Marketing, Partnerships, Member Engagement, Digital and Operations to create alignment, maintain momentum and deliver measurable outcomes.

Based in either Sydney or Wellington, this is a hands‑on role for someone who enjoys bringing structure to complex initiatives, building strong stakeholder relationships and turning ideas into successful market‑facing activity.

Key responsibilities

• Lead the coordinated delivery of the Sustainability Centre’s priorities, campaigns, initiatives and everyday activities
• Develop integrated delivery plans, launch schedules, activity calendars and implementation roadmaps
• Plan and deliver go‑to‑market activity and integrated campaigns that build awareness, engagement and participation
• Manage campaign workflows, briefs, approvals, budgets and performance reporting
• Coordinate strategic partnerships and partner‑led initiatives, ensuring commitments and outcomes are delivered
• Manage events and engagement activities from initial planning through to promotion, logistics and evaluation
• Establish clear governance, accountabilities and ways of working across multiple teams and stakeholders
• Develop dashboards and reporting that provide meaningful insights and support continuous improvement

About you

You’ll be a proactive and solutions‑focused operator who can balance attention to detail with the bigger strategic picture. You’re comfortable working across multiple teams, managing changing priorities and creating clarity in a fast‑paced environment.

You will bring

• Experience in business operations, program or project delivery, marketing operations or campaign delivery
• Demonstrated experience coordinating integrated campaigns, launches, events or other complex, multi‑stakeholder initiatives
• Strong planning and project delivery capability, including managing budgets, risks, dependencies and deadlines
• Experience establishing effective workflows, governance, reporting and performance‑tracking processes
• Strong stakeholder and relationship management skills across internal teams, external partners, suppliers and event stakeholders
• The ability to turn performance data and stakeholder feedback into practical recommendations
• Excellent written and verbal communication skills
• A tertiary qualification in Business, Marketing, Commerce, Communications or a related discipline

Experience within a membership association, professional services, education, advocacy or sustainability‑related environment would be highly regarded.

About us

Chartered Accountants Australia and New Zealand (CA ANZ) represent more than 140,000 financial professionals, supporting them to make a difference in the communities in which they work and live. We are committed to advancing the profession through high ethical standards, delivering world class services and education, and advocating for the public good. Guided by our purpose and values, we aspire to be a magnet for diverse talent, equip our members for success, and lead the way in sustainability, innovation, and trust in business and finance.

What’s in it for you

At CA ANZ, we’re committed to fostering a workplace that reflects our values of collaboration, integrity, diversity and accountability. As part of our ambition to attract diverse talent and build an adaptive, member centric organisation, we’re proud to be certified as both a Great Place to Work® and Family Inclusive Workplace™ reflecting the genuine experiences of our people.
We actively support your work‑life wellbeing through leading policies and practices, including flexible work arrangements, parental leave and carer support—helping you thrive both at work and at home.

• Opportunities to grow your career through inspiring learning and development pathways
• The chance to contribute to meaningful work that supports sustainability and the public good
• A flexible hybrid work model that balances autonomy with the benefits of in‑person collaboration
• A culture that values your voice and empowers you to make an impact in your community and profession
• Enjoy the end of year break with 2 additional paid leave days (subject to annual approval)
• Work for a certified Great Place to Work® (global recognition based on anonymous feedback from our people)
• The chance to contribute to meaningful work that creates real impact for people across Aotearoa and Australia

CA ANZ welcomes applications from people of all ages, genders, cultural and linguistic backgrounds, Māori, Pasifika, Aboriginal and Torres Strait Islander peoples, people with a disability, and people who are diverse in gender and sexuality.