Operations Manager - Supply Chain & eCommerce

Altair Recruitment; Australia; Remote; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Opportunities for international travel

Collaborative culture

Real ownership and impact

Job summary

A fast-growing D2C brand based in Australia is seeking an Operations Manager to manage their supply chain from factory to customer. The ideal candidate will have extensive experience in operations and supply chain management, especially in relation to Amazon FBA and international logistics. Join a collaborative company that values creative solutions and has a strong focus on growth. This role is fully remote with travel opportunities.

Qualifications

• Minimum 3+ years in operations/supply chain for a physical product brand.
• Experience with shipping from multiple factories to international warehouses.
• Strong skills in managing 3PLs and international freight.
• Strong data mindset with dashboards and metrics (OTIF, landed cost, IPI).

Responsibilities

• Oversee supply for 150+ SKUs across multiple factories and sites.
• Lead forecasting, purchasing, and inventory planning.
• Manage freight partners for cost and speed optimization.
• Build reporting dashboards and SOPs to streamline operations.
• Support retail expansion into US/UK with EDI and big-box compliance.

Skills

Operations management

Supply chain expertise

Data analysis

Amazon FBA experience

Shopify experience

3PL management

International freight

Mandarin/Cantonese (bonus)

Education

Bachelor's degree or equivalent

Tools

EDI/big‑box retailers

Amazon Seller Central

Job description

Operations Manager - Supply Chain & eCommerce

Altair Recruitment is excited to partner with Strapsicle – a rapidly growing D2C brand. Founded by Lou and Ben Rice, Strapsicle is on a mission to make reading more enjoyable and accessible through smart, stylish accessories.

This founder‑led, purpose‑driven business works fast, thinks creatively and genuinely cares about building something meaningful. If you enjoy challenges, bring order to growth and turn great ideas into scalable systems, you’ll feel right at home.

The Role

We’re looking for an experienced Operations Manager (Supply chain & eCommerce) to take ownership of our end‑to‑end supply chain from factory to customer. The role involves managing global inventory, production planning, freight, and 3PLs across Australia, the US, UK, and Asia.

What You’ll Do

• Oversee supply for 150+ SKUs across multiple factories, 3PLs, and Amazon FBA sites
• Lead forecasting, purchasing, inventory planning, and shipment coordination
• Manage freight partners and optimise sea/air mix for cost and speed
• Build reporting dashboards, SOPs, and streamline operations systems
• Support retail expansion into the US and UK with EDI and big‑box requirements

What You’ll Bring

• At least 3+ years in operations/supply chain for a physical product brand (100+ SKUs)
• Proven Amazon FBA and Shopify experience
• Shipped from multiple factories in Asia to international warehouses and Amazon FBA, and worked with big box retail & distributors
• Strong with data, dashboards, and metrics like OTIF, landed cost, and IPI
• Skilled in managing 3PLs and international freight
• Bonus: fluent Mandarin or Cantonese, experience with EDI/big‑box retailers

Why Join Us

• Fully remote role, with opportunities for international travel and team catch‑ups in Bali
• Join a high‑growth, purpose‑led brand with a loyal global community
• Real ownership and impact – you’ll build the systems that power global scale
• Collaborative, founder‑led culture that values creativity, curiosity, and momentum
• Huge growth potential – the kind that only comes once in a brand’s journey

Have more questions? Reach out to [e-mail] or simply apply!

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Supply Chain, Strategy/Planning, and General Business

Industries

Retail and Transportation, Logistics, Supply Chain and Storage

Location: Canberra, New South Wales, Australia