Operations Manager - Maternity Leave Cover

CoastRs Incorporated; Gold Coast City; On-site; AUD 55,000 - 83,000; Part time

Job summary

CoastRs Incorporated in Tugun, Queensland is seeking an experienced Operations Manager to cover a 12-month maternity leave on a part-time basis. The role offers 26 hours per week with flexible days and hours to support student services on the Gold Coast campus.

You will oversee office administration, financial management, budgets, payroll and stakeholder engagement, while developing policies and ensuring governance and equity principles are applied across the team.

Qualifications

• Bachelor's degree in business administration or related field preferred.
• Proven experience in office administration and financial management.
• Experience with accounts payable, payroll and budgets.
• Strong interpersonal and written/verbal communication in diverse settings.
• Experience with committees, agendas, records management, and reporting obligations.

Responsibilities

• Manage office administration, financial management and stakeholder engagement activities
• Oversee accounts payable, profit and loss statements, budget management and payroll processes
• Coordinate and manage multiple projects simultaneously, ensuring priorities and deliverables are maintained
• Develop and document policies and procedures and support training in their use
• Prepare reports and communicate effectively with CoastRs staff, committee members and executives
• Troubleshoot technology issues and support high levels of technological literacy across the team
• Apply equity, workplace health and safety, cultural diversity and organisational integrity principles in day-to-day operations

Skills

Interpersonal communication

Problem-solving

Adaptability

Attention to detail

Teamwork

Stakeholder engagement

Education

Bachelor's degree in business administration or related field

Tools

WordPress

Canva

Mailchimp

Microsoft Office

Job description

Operations Manager - Maternity Leave Cover

Maternity leave cover | Part-time | Tugun, QLD

26 hours per week, with flexibility around days and hours.

This position does not fall under the Southern Cross University EA as the Association is a not-for-profit funded by SSAF.

About the role

Enjoy excellent work/life balance while improving the Student Experience. CoastRs is a ‘student-run’ organisation that operates the CoastRs Student Association Office, University Student Lounge and provides wellbeing and engagement services to the students at Southern Cross University, Gold Coast campus. We are seeking an upbeat, positive, and experienced Manager to oversee all aspects of our organisation for a 12-month maternity leave contract commencing in January 2026.

This is a diverse and dynamic role that offers the opportunity to support students, make student life more engaging, and use annual funding to better student lives in creative and meaningful ways. This role will suit an experienced manager who is adaptable, highly organised, and genuinely enjoys being of service and helping others.

This role requires someone for a 12- month-fixed term maternity leave cover.

Organisational Context

At CoastRs, we’re all about creating a positive, inclusive and welcoming university experience for students. We’re passionate about providing great services, support and opportunities that help students get the most out of their time at university.

Through the Student Services and Amenities Fee (SSAF) framework, we champion student voices, encourage participation and support democratic student governance. We believe in fairness, equity and social responsibility, and celebrate the diverse backgrounds, cultures, interests and experiences that make up our student community.

Key responsibilities

Manage office administration, financial management and stakeholder engagement activities

Oversee accounts payable, profit and loss statements, budget management and payroll processes

Coordinate and manage multiple projects simultaneously, ensuring priorities and deliverables are maintained

Develop and document policies and procedures and support training in their use

Prepare reports and communicate effectively with CoastRs staff, committee members and executives

Troubleshoot technology issues and support high levels of technological literacy across the team

Apply equity, workplace health and safety, cultural diversity and organisational integrity principles in day-to-day operations

What we're looking for

Bachelor's degree in business administration, management, or related field (preferred)

Proven experience in office administration, financial management and stakeholder engagement

Financial management experience, including accounts payable, profit and loss statements, budget management and payroll

Highly developed interpersonal and communication skills, with the ability to work effectively with individuals and groups from diverse backgrounds

Ability to work effectively in a small team and independently

Knowledge of relevant software applications and website management tools.WordPress experience highly regarded

Prior experience working with Committees, including the preparation of Agendas, records management, and reporting obligations to the Department of Fair Trade

Prior experience working in non-profit and/or educational sectors

Graphic design and marketing experience, including content development for newsletters, and using Canva and Mailchimp

A commitment to the values of collegiality and integrity.

Successful applicants MUST demonstrate the following:

Strong computer skills and high attention to detail

Motivated, with a great work ethic

Problem-solving skills and the ability to juggle tasks

Adaptability to thrive in a fast-paced, ever- changing environment

Remuneration on a highly desired Higher Education Industry Award. Applications close on Sunday 6th December 5pm. Successful applicants will be contacted for an interview. Interviews will be conducted shortly after.