Engagement and Marketing Coordinator

CoastRs Incorporated; Gold Coast City; On-site; AUD 65,000 - 85,000; Full time

Job summary

Southern Cross University invites an Engagement and Marketing Officer to foster a positive campus experience at the Gold Coast campus. You will plan and deliver student engagement events, manage social media campaigns, and coordinate services supporting student wellbeing and development.

Work with diverse stakeholders, develop brand-consistent communications, assist student clubs, and respond to student enquiries while promoting inclusivity and community on campus.

Qualifications

• Degree in Marketing, Business, Events or related field.
• 1 year experience in events and marketing.
• Excellent communication across stakeholders.
• Ability to work after hours or weekends for events.
• Knowledge of student recreation and clubs.

Responsibilities

• Plan, coordinate, and deliver student engagement events on campus and in the community.
• Develop engaging events program aligned with student interests.
• Promote connection and positive student experience.
• Maintain look, feel and brand across communications and platforms.
• Create social media campaigns and promotional content.
• Build awareness of services, programs, events and activities.
• Respond to student enquiries and provide support services.
• Assist student clubs with design concepts for activities.
• Guide on matters impacting student experience; support welfare.

Skills

Excellent communication

Stakeholder management

Teamwork

Organisational skills

Problem-solving

Adaptability

Public relations

Computer skills

Education

Bachelor degree in Marketing/Business/Events/Social Science

Tools

Microsoft Office

Adobe Suite

Publishing software

Website management

Job description

The purpose of the Engagement and Marketing Officer is to foster a positive and inclusive campus experience by facilitating student engagement, developing, and delivering student-focused communications, media and marketing campaigns, and coordinating a diverse range of services, activities and events that bring students together, promote wellbeing and support student development at Southern Cross University, Gold Coast campus.

Key responsibilities

Plan, coordinate, and deliver student engagement events and activities both on campus and in the surrounding community

Develop an engaging and varied events program that responds to student interests and needs

Encourage participation and create opportunities for connection that contribute to a positive student experience

Develop and maintain the look, feel and overall brand presence across communications, social media, marketing materials, events and student-facing platforms

Create and coordinate engaging social media campaigns, promotional content and communications

Build awareness of services, programs, events and activities to strengthen connection with students

Respond to student enquiries and deliver student support services

Assist students with individual concerns and represent their interests where appropriate

Assist student clubs and societies with design and creative concepts for engaging student activities

Provide guidance and support on matters that may impact their overall experience while studying

Work requirements

Degree in Marketing, Business, Events, Social Science or other relevant area

Minimum 1-year previous experience in Events and Marketing

Excellent communication skills and ability to work with a wide range of stakeholders

Ability to work occasional after hours or weekends if required for events and courses

Knowledge and experience of student recreation and events such as clubs and volunteering

Selection criteria

Understanding and experience in marketing and design

Demonstrated skills in working with and knowledge of Microsoft Office and Adobe Suite programs

Demonstrated skills in publishing and website software

Proven ability to manage and promote events

Understanding of issues relevant to students and knowledge of student matters

Strong organisational, leadership and problem-solving skills

Ability to work effectively in a team

Demonstrated understanding of university industry trends and SSAF legislation

A capacity for adaptability and flexibility in a rapidly changing environment

Demonstrated commitment to cultural diversity and a working knowledge of equity and WHS principles in the workplace

Highly developed communication skills, both written and verbal.

Successful applicants MUST demonstrate the following:

Strong computer skills and high attention to detail

Motivated, with a great work ethic

Problem-solving skills and the ability to juggle tasks

Adaptability to thrive in a fast-paced, ever-changing environment

Remuneration on a highly desired Higher Education Industry Award.Applications close 5pm, Sunday1 November 2026.