Operations Manager — Click & Collect & Warehouse Lead

4WD Supacentre; Gold Coast City; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary + super

Career progression opportunities

Job summary

4WD Supacentre on the Gold Coast is seeking an Operations Manager to lead warehouse operations, Click & Collect experience and a high-performing team. You will drive accuracy, safety and customer service, ensuring fast, seamless order-to-collection.

Candidates must hold a valid forklift licence and bring hands-on leadership in retail logistics, stock control, rostering and KPI delivery in a fast-paced omni-channel environment.

Qualifications

• Experience leading warehousing and retail operations.
• Proven ability to drive Click & Collect performance.
• Strong stock control and rostering discipline.

Responsibilities

• Lead all warehouse, receivals and despatch operations.
• Drive Click & Collect to deliver outstanding customer experience.
• Drive stock accuracy and inventory control.
• Maintain replenishment and merchandising standards.
• Lead, coach and develop a high-performing operations team.
• Manage rosters to meet trading requirements.
• Achieve KPIs across productivity, safety and service.
• Identify and implement process improvements to increase efficiency.
• Partner with Retail Business Manager and Sales Managers.

Skills

Leadership

Click & Collect

Forklift licence

Inventory control

Team development

Job description

4WD Supacentre on the Gold Coast is seeking an Operations Manager to lead warehouse operations, Click & Collect experience and a high-performing team. You will drive accuracy, safety and customer service, ensuring fast, seamless order-to-collection.

Candidates must hold a valid forklift licence and bring hands-on leadership in retail logistics, stock control, rostering and KPI delivery in a fast-paced omni-channel environment.