Operations Manager (Audio Visual/Event Management)

AVPartners; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Nine-day fortnight

Training & progression

World-class events

Job summary

AVPartners on Hamilton Island seeks an Operations Manager (Audio Visual/Event Management) to lead service delivery at high-profile events, from conferences to weddings. You will partner with the on-site team and sales to ensure flawless technical coverage and client satisfaction.

Responsibilities include rostering, equipment availability, incident resolution, and upholding Workplace Health and Safety. The role suits a proactive, team-oriented professional with 2+ years in hospitality or

Qualifications

• Excellent communication and self-presentation.
• Quick problem-solving skills.
• Detail-oriented and meticulous.
• Rostering and logistics management.
• Methodical planning and execution.

Responsibilities

• Lead service delivery to clients and venue for each event.
• Prepare and update rosters to ensure technical coverage at events.
• Resolve equipment shortages and manage WHS compliance.
• Support back-end delivery of world-class events and experiences.

Skills

Communication

Problem-solving

Attention to detail

Rostering

Logistics

Planning

Team player

Self-starter

Flexible hours

Job description

Operations Manager (Audio Visual/Event Management) | Hamilton Island

Operations Manager (Audio Visual/Event Management)

Elevate your career in one of Australia's most iconic event destinations, with over 600 events per year, including major international, sporting, brand, corporate, and weddings.

Based on Hamilton Island, AVPartners Whitsundays services the Whitsunday Islands with boats, barges, trucks and helicopters. Our high-performing team, along with state-of-the-art equipment help to produce world-class events with extraordinary backdrops.

It's not all about work, explore the stunning beauty of the Whitsundays, spend your downtime at secluded beaches, and immerse yourself in the vibrant island atmosphere. Hamilton Island isn't just a workplace - it's a tropical paradise where professional growth and personal fulfilment go hand in hand. Surrounded by pristine waters, vibrant coral reefs, and endless outdoor activities, you'll find the perfect balance of work and play.

About AVPartners
AVPartners delivers exceptional audiovisual solutions to premier venues, turning events into extraordinary experiences. Our partnership with Hamilton Island is thriving, and we're growing our team to match the demand for unforgettable events.

As a key player in the fast-paced, ever-evolving conferencing and events industry, our Hamilton Island team provides a range of world-class services, including:

Live Events: Gala Dinners, Conferences and Trade Shows.

High-profile weddings.

Sailing and sporting events.

Theming, Staging, and Styling.

Our Culture
At AVPartners, people are at the core of what we do.

We create a fun, supportive, and rewarding environment where success is celebrated and hard work is recognised. We're proud of our inclusive, empowering, and dynamic workplace that encourages every team member to thrive.

What's in it for you?
A place where you can grow, feel valued, and enjoy your work.
Here's what we offer:

Nine-day fortnight

Ongoing training, career development and progression opportunities

Delivering some of the most iconic outdoor events in Australia.

About the Role

Reporting to the on-site Partner and working closely with the sales team, the Operations Manager will provide the leadership and guidance required to meet and/or exceed the service standards expected of each event.

The Operations Manager handles tasks such as providing exceptional service to clients and the venue, preparing and updating the roster to ensure technical coverage on every event, equipment shortage resolution and managing Workplace Health and Safety.

You will play a key role in the back end of delivering exciting, world-class events.

Experience as an audio-visual technician or technician events logistics experience will be an advantage.

Your Skills

Excellent communication and self-presentation.

Quick problem-solving skills.

Detail-oriented

Rostering and logistics

Methodical planning

About You
You're someone who:

Is passionate about new and evolving technology

Thrives in a team that shares your enthusiasm for creating memorable experiences

Wants to be part of a dynamic, hands-on industry that delivers incredible events

Flexible with working hours, including evenings and weekends

2+ years of experience in hospitality, or the audiovisual / events industry

A Self-starter must have a drive to succeed with a sense of adventure

Corporate event experience (an advantage, but not essential)

We're looking for team players who are eager to learn, grow, and embrace the excitement of the events industry. Don't worry if you don't tick every box - we'll provide hands-on training and coaching to help you succeed.

Let's create extraordinary events together!