Operations Manager

Australian Staffing Agency; Melbourne; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Employee benefits

Flexible work

Career development

Wellbeing programs

Job summary

Australian Staffing Agency is recruiting on behalf of an established client in the apparel and workwear sector. This is an opportunity for an experienced warehouse leader to take responsibility for day-to-day operations at a large distribution centre and help shape its longer-term performance.

Working with the DC Manager, you will bring together people, processes and resources to deliver a safe, productive operation that meets customer expectations.

Qualifications

• Experience leading operations in a large warehouse or distribution centre.
• Track record of managing managers, supervisors and sizeable teams at a single site.
• Strong workforce planning skills and practical understanding of warehouse processes.
• Proficiency with Excel and interpreting performance data.

Responsibilities

• Embed safe working practices across the site and maintain housekeeping standards.
• Plan daily warehouse activity and allocate people and resources to meet service targets.
• Own operational KPIs and produce daily performance reporting with improvement plans.
• Monitor costs and productivity against budget, identifying efficiency opportunities.
• Manage labour budgets, rosters and timesheets.
• Lead daily/weekly planning discussions with customers and internal stakeholders.
• Coach managers, supervisors, and team members on performance and development.
• Translate business priorities into operational action and oversee equipment upkeep.

Skills

Operations leadership

Workforce planning

Data analysis

Excel proficiency

Education

Diploma of Business Management

LEAN accreditation

Tools

WMS (Warehouse Management System)

Excel

Job description

Operations Manager
Melbourne Airport, VIC | Full time

Lead the operation. Develop the team. Improve the way work gets done.

Australian Staffing Agency is recruiting on behalf of an established client in the apparel and workwear sector. This is an opportunity for an experienced warehouse leader to take responsibility for day-to-day operations at a large distribution centre and help shape its longer-term performance.

Working with the DC Manager, you will bring together people, processes and resources to deliver a safe, productive operation that meets customer expectations. Your remit spans workforce planning, labour costs, continuous improvement, and the management of warehouse equipment and facilities.

What you will be responsible for

• Embed safe working practices across the site, maintain housekeeping standards, meet company and legislative standards, and follow through on safety action plans and integrated management system requirements.


• Plan daily warehouse activity and allocate people and resources to meet service, productivity and customer satisfaction targets.


• Own operational KPIs, produce daily performance reporting, and work with the DC Manager and team leaders on practical improvement plans.


• Monitor operating costs and productivity against budget and site performance measures, identifying opportunities to improve efficiency.


• Manage labour budgets, weekly rosters and workforce requirements, and work with team leaders to ensure timesheets are accurate.


• Lead daily and weekly planning discussions with customers and internal stakeholders to keep priorities and resources aligned.


• Coach managers, supervisors and team members, supporting performance, training, development and succession planning.


• Build team engagement, encourage employee input, and turn engagement survey feedback into meaningful actions.


• Champion LEAN practices and improvement projects, partnering with supply chain and other business functions to deliver change.


• Translate business priorities into operational action while overseeing the effective use and upkeep of equipment and facilities.

What you will bring

• Substantial experience leading operations in a large warehouse or distribution centre.


• A track record of managing managers, supervisors and sizeable teams at a single site.


• Strong workforce planning skills and a practical understanding of warehouse processes and methodologies.


• Confidence using Excel, interpreting performance data and working with warehouse management systems.


• The ability to motivate people, manage change and balance daily delivery with longer-term improvement goals.


• A Diploma of Business Management or LEAN accreditation. A degree in business management or supply chain is desirable.


• LO and LF licences would be an advantage but are not essential.

What is on offer

• A competitive salary package and employee benefits, including retail discounts.


• Flexible working arrangements, including work-from-home days.


• Career development planning and reward and recognition programs.


• Wellbeing initiatives and access to an Employee Assistance Program.


• A team environment that values safety, inclusion and diverse perspectives.