Operations Manager

Rashi Joshi; Darwin; On-site; AUD 90,000 - 130,000; Full time

Job summary

Not-for-profit Organisation in Darwin seeks an experienced Operations Manager to lead daily operations, ensuring safe, efficient and high-quality service delivery. You will oversee team performance, manage tenders and client engagement, and contribute to growth with strong commercial oversight.

This full-time role requires leadership experience, knowledge of property maintenance or facilities management, and the ability to interpret operational and financial reports to drive improvements.

Qualifications

• Experience in people leadership and/or business or operational management roles.
• Background in property maintenance or facilities management (desirable).
• Strong commercial acumen with tender or quotes experience.
• Ability to interpret operational and financial reports.
• Knowledge of WHS, risk management, and compliance practices.
• Excellent communication, problem-solving, and stakeholder-management skills.
• Strong organisational skills with the ability to manage competing priorities.

Responsibilities

• Lead, mentor, and support a team of Supervisors, Labourers, and administrative staff.
• Oversee operational planning, scheduling, and daily workflow management.
• Prepare tenders, quotes, and commercial proposals.
• Produce monthly reporting, financial tracking, and performance analysis.
• Manage safety, risk, and compliance across operations.
• Build and maintain strong relationships with clients and stakeholders.
• Identify opportunities to improve service delivery and operational efficiency.

Skills

People leadership

Commercial acumen

Stakeholder management

Communication

Problem solving

Organisation

Job description

Your new company Our client, a local not-for-profit organisation specialising in property maintenance services, is recruiting for a skilled Operations Manager to lead their day-to-day activity.

As the Operations Manager, you will lead day-to-day operations, ensuring a safe, efficient, and high-quality service delivery. This role combines team leadership, commercial oversight, and strong client engagement. This is a full-time Permanent role based in Darwin.

Your key responsibilities will be:

• Lead, mentor, and support a team of Supervisors, Labourers, and administrative staff.
• Oversee operational planning, scheduling, and daily workflow management.
• Prepare tenders, quotes, and commercial proposals.
• Produce monthly reporting, financial tracking, and performance analysis.
• Manage safety, risk, and compliance across operations.
• Build and maintain strong relationships with clients and stakeholders.
• Identify opportunities to improve service delivery and operational efficiency.

What you'll need to succeed

To be successful in this role you will have:

• Experience in people leadership and / or business or operational management roles.
• Background in property maintenance or facilities management (desirable but not essential).
• Strong commercial acumen with experience preparing quotes or tenders.
• Ability to interpret operational and financial reports.
• Knowledge of WHS, risk management, and compliance practices.
• Excellent communication, problem-solving, and stakeholder-management skills.
• Strong organisational skills with the ability to manage competing priorities.

What you'll get in return

You will have the opportunity to develop your Management and Leadership skills and play a key role in supporting the growth of a purpose-driven local organisation with a great culture. Long-term opportunity and immediate start available.