Operations Manager

Express Employment Professionals; Canberra; On-site; AUD 100,000 - 115,000; Full time

Job summary

Express Employment Professionals in Canberra is seeking an experienced Operations Manager to oversee daily logistics, fleet coordination, staff management and overall operational performance in this fast-paced Canberra business.

This permanent, full-time leadership role offers autonomy, a genuine impact on safety and service delivery, and the chance to optimise transport, logistics and depot operations.

Qualifications

• Demonstrated experience in operations management, logistics or similar industries.
• Strong people leadership and staff management capability.
• Experience coordinating fleets, scheduling or service delivery teams.
• Excellent organisational skills and ability to prioritise competing demands.
• Strong communication and customer service skills.
• Safety-focused mindset with commitment to compliance and continuous improvement.
• Current MR Licence (or willingness to obtain if applicable).
• Sound computer skills and ability to learn internal systems quickly.

Responsibilities

• Coordinate drivers, warehouse staff and daily operational schedules.
• Allocate vehicles, runs and workloads efficiently.
• Lead, mentor and support operational teams.
• Conduct toolbox meetings and drive workplace safety initiatives.
• Manage fleet maintenance, servicing schedules and vehicle tracking systems.
• Oversee depot operations, stock levels and equipment maintenance.
• Maintain compliance with workplace policies and legislative requirements.
• Build and maintain strong client relationships.
• Assist with identifying growth opportunities and improving operational efficiencies.
• Respond proactively to staffing, scheduling and operational challenges.
• Participate in operational duties when required.

Skills

Operations management

Logistics

Fleet coordination

Staff management

Safety compliance

Customer service

Leadership

Problem solving

Tools

MS Office

Job description

Express Employment Professionals – Canberra ACT

$100,000 - $115,000 a year

Permanent

2mo ago , from Express Employment Professionals Canberra ACT North

Are you an experienced operations professional who thrives in fast-paced environments and enjoys leading teams, improving systems and keeping operations running smoothly?

We are seeking a hands-on Operations Manager to oversee daily logistics, fleet coordination, staff management and operational performance within a well-established Canberra business.

This is an excellent opportunity for someone from transport, waste management, logistics, warehouse operations, construction, or service delivery industries looking for a long-term leadership role with genuine impact.

About the Role

Reporting into senior management, you will be responsible for overseeing day-to-day operations, coordinating staff and vehicles, maintaining high safety standards, improving efficiencies and ensuring exceptional customer service delivery.

This role is suited to someone who enjoys balancing leadership, planning, problem solving and being actively involved in operations.

Key Responsibilities

• Coordinate drivers, warehouse staff and daily operational schedules
• Allocate vehicles, runs and workloads efficiently
• Lead, mentor and support operational teams
• Conduct toolbox meetings and drive workplace safety initiatives
• Manage fleet maintenance, servicing schedules and vehicle tracking systems
• Oversee depot operations, stock levels and equipment maintenance
• Maintain compliance with workplace policies and legislative requirements
• Build and maintain strong client relationships
• Assist with identifying growth opportunities and improving operational efficiencies
• Respond proactively to staffing, scheduling and operational challenges
• Participate in operational duties when required

To Be Successful You Will Have

• Demonstrated experience in operations management, logistics, transport or similar industries
• Strong people leadership and staff management capability
• Experience coordinating fleets, scheduling or service delivery teams
• Excellent organisational skills and ability to prioritise competing demands
• Strong communication and customer service skills
• Safety-focused mindset with commitment to compliance and continuous improvement
• Current MR Licence (or willingness to obtain if applicable)
• Sound computer skills and ability to learn internal systems quickly

What's on Offer

• Permanent full-time opportunity
• Leadership position with autonomy and responsibility
• Stable, established Canberra business
• Diverse role with no two days the same
• Supportive team environment
• Long-term career development opportunities

If you enjoy leading people, solving problems and driving operational success, we would love to hear from you.