Operations Manager

RGIT Australia; City of Yarra; On-site; AUD 49,000 - 59,000; Full time

Benefits offered by this job

Salary packaging

Flexible hours

Job summary

HoMie is seeking an Operations Manager to own the stock lifecycle and optimise systems that keep our retail stores moving. You will manage PO creation, inbound deliveries, warehousing, 3PL relationships and stock reconciliation, ensuring accurate inventory across locations.

This role combines hands-on tasks with building better processes and clearer visibility across teams. You will work with Product, Retail, eCommerce, Finance and Programs to provide operational insights for range planning,

Qualifications

• 3–5 years’ experience in operations, logistics, supply chain or related role in fashion/retail.
• Experience managing stock and inventory operations including PO, transfers and warehousing.
• Experience with 3PL/warehouse or logistics providers is highly desirable.
• Strong systems literacy with inventory platforms such as Unleashed, Cin7 or DEAR.
• Shopify experience in a retail environment is advantageous.
• Attention to detail and accuracy across multiple systems.
• Process-driven mindset with documented SOPs and improvements.
• Inventory insights guiding range planning, purchasing and customer experience.
• Strong communication and stakeholder management across teams.
• Problem-solving ability to identify root causes and resolve issues.
• Alignment with HoMie’s social impact mission.

Responsibilities

• Own stock lifecycle from PO and inbound to warehousing, transfers and returns.
• Be the key liaison for 3PL and freight partners and ensure system accuracy.
• Document and improve processes for visibility and accountability.
• Collaborate with Product, Retail, eCommerce, Finance and Programs teams.
• Coordinate stock for initiatives including VIP Days, Pathway Alliance and REBORN.

Skills

operations management

inventory management

3PL management

Shopify integration

stock reconciliation

process documentation

stakeholder management

problem solving

Tools

Unleashed

Cin7

DEAR

Shopify

Job description

Location: HoMie head office, Collingwood VIC + flexible hours and working days

Reports to: CEO

Salary: $54,000 p.a. + super + salary packaging (equivalent to $90,000 p.a. FTE)

ABOUT US

HoMie is a Melbourne-based streetwear label and Social Enterprise. 100% of our profits go towards achieving our mission: To support young people affected by homelessness or hardship to gain the skills, confidence and experience to be more work-ready and better prepared for their future.

We believe in fashion as a force for good, and our streetwear label does just that. We have become one of Melbourne’s most well-known and loved retail brands, with our business experiencing significant growth. We currently operate two bricks and mortar stores in Victoria, a growing online store, and deliver three social impact programs annually.

Over 11 years, HoMie has supported over 5000 young people through our sector-leading programs. We have a strong organisation wide commitment to creating positive outcomes for young people and meaningful, long lasting change.

ABOUT THE ROLE

We’re on the hunt for an Operations Manager to take ownership of the systems, stock and processes that keep HoMie’s retail stores moving.

Sitting at the centre of our retail operations, you’ll oversee the full stock lifecycle - from purchase orders and inbound deliveries through to warehousing, 3PL fulfilment, store transfers, stock reconciliation and returns. You’ll be the key relationship holder for our 3PL and freight partners, while making sure our inventory systems are accurate, our processes are clear and our teams have the information they need.

This is a hands-on role, but it’s also about making things better. You’ll build and document processes, improve how our systems work together and help create greater visibility and accountability across our operations. You’ll work closely with our Product, Retail, eCommerce, Finance and Programs teams, providing stock and operational insights that inform everything from range planning to customer experience.

And HoMie’s mission drives everything we do, this operations role will directly enable our impact. You’ll help coordinate stock and logistics for initiatives including VIP Days, Pathway Alliance and REBORN, making sure our commercial operations and social impact programs work seamlessly together.

ABOUT YOU

You’re an operations brain through and through. You like knowing where things are, why the numbers don’t match and how a process could work better next time.

You’re comfortable getting into the detail - investigating a stock discrepancy, raising a PO, coordinating an inbound delivery or sorting out a fulfilment issue - but you can also step back and see where a system or process needs to change.

You’re highly organised, systems-minded and naturally document how things work rather than keeping important knowledge in your head. You communicate clearlyand confidently with different stakeholders and are comfortable being the person who connects the dots between internal teams and external partners.

Experience in fashion, apparel or retail would be a big advantage, as would experience managing a 3PL relationship. Importantly, you’re excited by the opportunity to bring strong operational thinking to a business where commercial success directly supports social impact.

KEY SELECTION CRITERIA

• 3-5 years’ experience in operations, logistics, supply chain, inventory management or a related role, ideally within fashion, apparel or retail.
• Demonstrated experience managing stock and inventory operations, including inbound receiving, purchase orders, transfers, reconciliation and warehousing.
• Experience working with or managing a 3PL, warehouse or logistics provideris highly desirable.
• Strong systems literacy and confidence using inventory management platforms such as Unleashed, Cin7, DEAR or similar, including independently running reports, completing receipts and managing stock transfers.
• Experience working with Shopify, particularly in a retail environment integrated with inventory and fulfilment systems, would be an advantage.
• Strong attention to detail and a demonstrated ability to maintain accurate inventory and operational data across multiple systems and locations.
• A process-driven mindset, with experience developing, documenting and improving SOPs and operational processes.
• An understanding of how inventory and operational insights can contribute to range planning, purchasing decisions, sell-through and customer experience.
• Strong communication and stakeholder management skills, with the ability to work effectively across internal and external teams.
• Strong problem-solving skills and the ability to investigate discrepancies, identify root causes and see issues through to resolution.
• Genuine alignment with HoMie’s mission and social impact, and an understanding that strong operations play an important role in enabling both our commercial performance and our social impact programs.

WHY WORK WITH US

• We are a passionate and impact-led organisation.
• We welcome and encourage creativity and self-expression.
• You’ll work with an engaged and supportive team who values workplace flexibility.
• We are in an exciting growth period with a focus on scaling our sector leading impact programs.
• As a registered charity, eligible employees are entitled to salary packaging.

COMMITMENT TO DIVERSITY

We’re actively working towards a fairer society and we know the diversity of thought, identity and lived experience on our team is essential to helping us achieve this. We encourage Aboriginal and Torres Strait Islander People, members of the LGBTQIA+ Community, people living with a disability and applicants from all cultural backgrounds to apply. We also welcome applications from people with lived experience of homelessness.

We are committed to creating an inclusive recruitment experience and welcome requests for adjustments to support candidates with accessibility requirements at any stage of the process.

The HoMie Emporium Store and HoMie Office are wheelchair accessible.

TIMELINE

We are hoping the successful candidate can join the team in September, 2026,but we can be flexible for the right candidate. Applications will be considered as they are received so if this role appeals to you, we encourage you to apply as soon as possible.

Got questions, want to see a full Job Description or keen to chat about this opportunity? Please contact Steph Say via email at [e-mail] using the subject line: Operations Manager enquiry.

Company Overview

HoMie is a streetwear clothing social enterprise that uses 100% of its profits to provide brand-new clothing, training and job opportunities to young people affected by homelessness or hardship. Through our two social impact programs, The HoMie Pathway Alliance and VIP Program, HoMie supports young people affected by homelessness or hardship to equip them with skills, confidence, and experiences to be more work-ready and better prepared for their future. This is an opportunity to work in a fast-paced, social enterprise environment with a positive work culture. We are a forward-thinking, innovative organisation at an exciting point in our growth. We are flexible and supportive, so if you have a great idea, we will do whatever we can to make it happen. At HoMie, our goal is to create a team that reflects the diverse community of Melbourne. We continually seek to employ people of any gender, religion, sexual orientation, disabilities, Aboriginal Australians, and varied cultural backgrounds. We understand that a diverse team is a strong team, and ensure that cultural differences are heard and explored in our space. HoMie strives to maintain a culturally competent and inclusive workplace where all people are safe and supported. All staff partake in regular cultural competence training as part of their professional development plans, and we pride ourselves on our commitment to ongoing learning, understanding, and action.