Operations Junior

RGIT Australia; Gold Coast City; On-site; AUD 45,000 - 60,000; Full time

Job summary

Hismile on the Gold Coast is seeking an entry-level Operations assistant to gain broad exposure across customer experience, operations, product and marketing within a fast-growing global brand. You will support projects, collaborate with teams, and gradually take on more responsibility as you learn how different departments work together to keep the business running smoothly.

This full-time role offers hands-on experience and onboarding with a supportive team, with opportunities to develop core

Qualifications

• Recent graduate or early-career professional in Business or related field.
• Experience in operations, customer support, administration or similar areas.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize competing responsibilities.
• Excellent written and verbal communication skills.
• Collaborative team player who is proactive and solution-oriented.
• Comfortable learning new systems and tools quickly.

Responsibilities

• Support B2B operations, including international retail ordering and communications with international warehouses and retailers.
• Contribute to operational support tasks, including fulfilment, administration, and supply chain coordination.
• Assist the product team with product sampling, packaging approval, as well as ordering PR and product sample materials.
• Help maintain accurate records of business activities and provide administrative support across the wider business
• Invoice approval and processing
• Support process improvement initiatives by providing input and assisting with implementation
• Communicate with stakeholders and external parties
• Create social media content in front of camera

Skills

Attention to detail

Organizational skills

Written and verbal communication

Multitasking

Proactive and solution-oriented

Team player

Adaptability to new systems

Education

Recent graduate in Business or related field

Job description

Burleigh Waters, Queensland 4220, Australia

Full-time Permanent Entry Level

Posted 11 Aug 2026

Description

About Hismile:

Founded in 2014, Hismile is a global oral care brand redefining everyday routines. From our viral Colour Corrector to our flavoured toothpaste range, we've disrupted the industry and built a brand people genuinely love. Our products are now stocked in around 60,000 retail outlets worldwide, spanning Australia, the US, the UK and Europe.

At Hismile, we move fast, think big, and back our people. Our Gold Coast HQ is home to a collaborative team across Operations, Digital, Marketing, Creative, Business Experience, and People & Culture; all working together to deliver innovative solutions for our global business.

About the Role:

This role is designed for someone at the beginning of their career who wants broad exposure to how a global consumer brand operates. Rather than sitting within a single function, you'll work across customer experience, operations, product and marketing, gaining hands‑on experience and developing a well‑rounded understanding of the business.

As part of the Operations team, you'll support a variety of projects and initiatives that help keep the business running smoothly while collaborating with teams across the organisation. This is a unique opportunity to learn how different departments work together, contribute to meaningful projects, and gain insight into the day‑to‑day operations of a fast‑growing global brand.

No two days will look the same. You'll be exposed to a wide range of business activities, helping you build valuable commercial, operational and communication skills while discovering where your strengths and interests lie. As your skills, confidence and knowledge grow, you'll take on increasing ownership and responsibility, creating a strong foundation for a long‑term career within Hismile.

Responsibilities:

• Support B2B operations, including international retail ordering and communications with international warehouses and retailers.
• Contribute to operational support tasks, including fulfilment, administration, and supply chain coordination.
• Assist the product team with product sampling, packaging approval, as well as ordering PR and product sample materials.
• Help maintain accurate records of business activities and provide administrative support across the wider business
• Invoice approval and processing
• Support process improvement initiatives by providing input and assisting with implementation
• Communicate with stakeholders and external parties
• Create social media content in front of camera

About you:

• Recent graduate or early-career professional in Business or a related field (preferred, not required)
• Some experience in operations, customer support, administration or similar areas
• Strong attention to detail and organizational skills
• Ability to multitask and prioritize competing responsibilities effectively
• Excellent written and verbal communication skills
• Collaborative team player who is proactive and solution-oriented
• Comfortable learning new systems and tools quickly

Ways of Working & Mindset:

At Hismile, we value people who:

• Take ownership of their work while learning from colleagues
• Are curious, motivated, and committed to continuous growth
• Thrive in a fast-paced, collaborative environment
• Communicate clearly and proactively with their team and stakeholders
• Maintain high standards and attention to detail in everything they do

What You Would Gain:

• Hands‑on experience across customer experience, operations, product and marketing functions
• Exposure to the inner workings of a global eCommerce business
• Opportunities to contribute to impactful projects and initiatives
• Learn directly from experienced colleagues and gain insight into Hismile's operational strategy
• Collaboration with all departments.
• Develop skills that support long-term career growth in operations, business experience, marketing or related areas

What you’ll love about Hismile:

• Daily meals prepared by in‑house chefs for breakfast and lunch
• Free barista‑made coffee every day
• Access to our fully equipped in‑house gym and wellness hub including a sauna & ping pong table
• On‑site showers, locker rooms and amenities
• Indoor and outdoor seating areas to collaborate with colleagues
• Regular team events/activities
• Free parking right in front of our HQ doors!

Our culture is unlike anywhere else and our offices are designed with workspaces to help you do exceptional work. At Hismile you can be part of a company that is growing rapidly, creating products that people are excited to use every day.

Company Overview

Welcome to the core of Hismile, our HQ on the Gold Coast. It's where big ideas, bold products, and better smiles are brought to life. From our in‑house labs to our creative studios, everything happens under one roof. We’re a fast-paced, fun, and highly collaborative team that thrives on innovation, energy, and doing things differently. At Hismile HQ, every department works together to create a brand that’s disrupting the oral care space globally. Follow us - @hismilehq