Operations Manager

On The Ball Personnel; City of Melbourne; On-site; AUD 122,000 - 149,000; Full time

Job summary

On The Ball Personnel has partnered with a Melbourne-based client to recruit an Operations Manager for a permanent, full-time role. The position focuses on leading people, systems and daily decisions to deliver world-class site cleaning services across metropolitan Melbourne and regional Victoria.

The ideal candidate will bring hands-on leadership in construction industry operations, with proven planning, stakeholder management and continuous improvement mindset.

Qualifications

• Construction industry experience
• Experience leading teams in construction, waste management, logistics or similar
• Excellent planning, scheduling and resource management
• Experience managing employees, crews and subcontractors
• Strong people leadership and performance management
• Clear decision-making and practical problem solving
• Excellent communication and stakeholder management
• Continuous improvement mindset

Responsibilities

• Lead people, systems and daily decisions to deliver safe, efficient service
• Build trusted relationships with site supervisors and managers
• Ensure operational issues are managed professionally and resolved promptly
• Be accountable, approachable and proactive leader
• Hands-on role in operations leadership

Skills

Operations leadership

Planning & scheduling

Stakeholder management

People leadership

Problem solving

Communication

Commercial awareness

Job description

Excellent Salary of up to $135K Plus Super

Permanent, Full-time position (5 days/week, 8 am to 4 pm)

Work closely with senior management

Great work culture and a supportive team

Opportunity to mentor and train

On The Ball Personnel, is super excited to provide an excellent opportunity for an Operations Manager, to join our client. They are a family-owned business, operating for more than 10 years. They support Construction projects in Melbourne, as a site cleaning company, with their presence mainly in metropolitan Melbourne and regional Victoria. They are very hands on with the clients, providing excellent service, that is environment friendly and sustainable.

As the Operations Manager, you will lead the people, systems and daily decisions, that turn customer requirements into safe, efficient and reliable world class service delivery. You will build trusted relationships with Site Supervisors, Construction Managers and other customer stakeholders, while ensuring operational issues are managed professionally and resolved promptly.

This role will require you to be an accountable, approachable and proactive leader who combines operational discipline with strong interpersonal skills.If you are an experienced Operations leader within the construction industry, who values accountability, collaboration, continuous improvement and excellent customer service, we would love to hear from you! This is a hands‑on role.

Construction Industry knowledge and experience Essential

Key responsibilities include:

• Strong knowledge and practical experience within the residential construction industry
• Proven operational leadership experience in construction, waste management, logistics, field services or a comparable industry
• Excellent planning, scheduling and resource‑management skills
• Experience managing employees, crews and subcontractors across competing priorities
• Strong people leadership, coaching and performance‑management capability
• Confident decision‑making and practical problem‑solving skills
• Excellent communication and stakeholder‑management skills
• Strong commercial awareness, systems capability and a continuous improvement mindset

Ideal Skills you will bring:

• Strong operational leadership and accountability
• Excellent planning, organisation and prioritisation
• Clear communication and stakeholder management
• Strong problem‑solving and decision‑making skills
• Ability to coach, develop and hold teams accountable
• Calm and confident under pressure
• Customer‑focused with strong commercial awareness