Operations Manager

Sigma Healthcare Limited; Melbourne; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Salary reviews

Remote flexibility (1 day work-from-­/

Paid parental leave

Employee discounts with partners

Employee Assistance Program (EAP)

Job summary

Sigma Healthcare Limited's Somerton Distribution Centre in Victoria seeks an Operations Manager to lead a 300-strong team in a 70,000sqm facility, driving safety, performance and continuous improvement. You will shape execution from strategy to on-the-floor leadership, manage labour costs and budgets, partner with senior leaders, and deliver world-class distribution across Victoria and Australia.

A hands-on, commercially minded leader with experience in large logistics environments and a focus

Qualifications

• Experience leading large operational, logistics, supply chain, warehouse or distribution environments.
• Strong focus on safety and culture to drive performance.
• Proven ability to translate labour, volume and data into business outcomes.
• Experience managing budgets and labour costs in a large DC setting.

Responsibilities

• Lead large operational teams in a fast-paced, high-volume distribution environment.
• Drive safety, engagement and operational performance.
• Collaborate with multiple shift leaders to meet service targets.
• Translate labour, volume and data into informed business decisions.
• Manage labour costs, budgets and forecasts while delivering outcomes.
• Identify and implement continuous improvement opportunities.
• Coach and develop leaders across levels.
• Foster a high-performance culture focused on accountability and customer outcomes.
• Serve as the conduit between senior leadership and frontline teams.

Skills

Leadership

Safety-focused

Commercial acumen

People development

Budgeting

Operational excellence

Strategic thinking

Tools

SAP

Job description

Lead one of Australia's most significant logistics operations at our Distribution Centre in Somerton, Victoria.

This is not your average Operations Manager role.

We're seeking a safety-focused, people-oriented and commercially minded operations leader to play a key role within the Somerton Distribution Centre, supporting the distribution of health, beauty and healthcare products across Victoria and Australia. The facility forms part of the extensive Sigma Healthcare distribution network, servicing Chemist Warehouse, Amcal, Discount Drug Stores and other pharmacy partners nationwide.

Based at our Somerton Distribution Centre, you'll help lead a 70,000sqm operation housing more than 23,000 pallet spaces, supporting a high-volume distribution network and overseeing a workforce of approximately 300 team members, including permanent and casual employees.

Reporting directly to the Distribution Centre Manager, you'll serve as the critical link between strategy and execution, driving operational performance, safety, continuous improvement, service excellence and people development across a large workforce. Your ability to engage teams, develop leaders and deliver results will be instrumental in maintaining world-class distribution standards.

What makes this opportunity stand out?

• This is a highly visible leadership role where your impact will be seen and felt across the business.
• You'll work within a leadership structure that includes Team Managers, Shift Managers, the Distribution Centre Manager and State Logistics Manager, giving you direct exposure to senior decision-makers and future career pathways.
• You'll be based at a high-profile site that enjoys strong connectivity and visibility with support office and the broader enterprise.
• For someone eager for career growth, accountability and large-scale operational leadership, this role offers a genuine platform to elevate your career.

What does the role involve?

As Operations Manager, you'll take ownership of a major part of our distribution centre operation, leading people, performance and continuous improvement initiatives. We're looking for a passionate leader who believes safety is the foundation of a successful culture, creating an environment where our teams feel supported, engaged and able to thrive. You'll be responsible for:

• Leading large operational teams in a fast-paced, high-volume environment
• Driving safety, engagement and operational performance
• Partnering with leaders across multiple shifts to achieve service and productivity targets
• Converting labour, volume and operational data into meaningful business decisions
• Managing labour costs, budgets and forecasts while delivering strong operational outcomes
• Identifying opportunities for continuous improvement and operational efficiency
• Coaching, developing and inspiring leaders at all levels
• Building a high-performance culture focused on accountability, teamwork and customer outcomes
• Acting as a trusted conduit between senior leadership and frontline teams

Who are we looking for?

More important than industry systems experience is your mindset and attitude. We're looking for someone with:

• Positive energy and someone who takes genuine ownership
• A strong work ethic and a desire to make an impact
• The eagerness to grow into larger leadership opportunities
• Commercial and financial acumen
• The ability to understand how labour hours, productivity and volume translate into business performance
• A hands-on leadership style and visible presence on the floor
• Strong communication skills and the ability to build credibility with teams at every level
• Experience leading large operational, logistics, supply chain, warehouse or distribution environments
• A down-to-earth approach coupled with a focus on results
• Experience with SAP would be advantageous, however it is not essential. We are more interested in finding a capable leader with strong operational instincts, commercial thinking and a passion for leading people.

Why Join Us?

Sigma Healthcare is one of Australia's leading wholesale and distribution businesses, supplying a network of more than 1,200 pharmacies nationwide and supporting some of Australia's most recognised pharmacy brands. Our values are built around delivering for customers, acting with integrity, remaining resilient and achieving outstanding outcomes.

• Grow your career with purpose - Access a wide range of learning and development programs, including our internally designed leadership pathway to support your long-term growth. Be part of a purpose-driven organisation making a difference in healthcare, working with a collaborative and supportive team.
• Be rewarded for your impact - Enjoy annual salary reviews linked to your performance, recognising the value you bring to the team.
• Flexibility that works - Work from home one day per week, while staying connected with your team at our vibrant Preston Support Office four days a week. We're committed to supporting our people through life's important moments. Alongside our formal flexibility policies, we recognise that some circumstances, such as returning from parental leave or managing personal wellbeing may require additional consideration. In these situations, we work collaboratively on case-by-case arrangements to provide the support needed while balancing the requirements of the role and team.
• Paid parental leave - We support growing families with six weeks of paid parental leave for primary carers and one week of paid parental leave for secondary carers.
• Exclusive savings - Access generous employee discounts across a wide range of products with our partnership with Flare, including company-wide corporate offers on healthcare premiums with Bupa Healthcare, banking benefits with Comm Bank and novated leasing.
• Support when you need it - Tap into confidential Employee Assistance Program (EAP) services for personal or professional support.

About us

Sigma Healthcare is powering pharmacy! We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty! We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia. With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.