Operations Leading Hand (Driver)

dnata catering and retail; Darwin; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

5 weeks leave

Large-scale exposure

Skill development

Career growth

EAP & wellbeing

Job summary

dnata catering & retail in Darwin is seeking an Operations Leading Hand to coordinate daily catering activities and ensure on-time aircraft servicing. You will lead by example, supervise teams and uphold safety and quality standards in a fast-paced environment.

Join a large-scale operation offering opportunities to develop skills, with a focus on safety and client satisfaction in a dynamic airport setting.

Qualifications

• Strong leadership and organisational skills.
• Excellent communication and interpersonal abilities.
• A proactive, hands-on approach with the ability to lead by example.

Responsibilities

• Lead and coordinate catering operations to ensure on-time aircraft servicing.
• Supervise, train and support team members.
• Perform Driver/Marshaller duties when required.
• Allocate resources and manage workflow to meet targets.
• Monitor team performance, productivity and compliance.
• Complete required reporting and administrative tasks.
• Maintain safety, quality and regulatory standards (HACCP, WHS).
• Provide professional communication and customer service.

Skills

Leadership

Communication

Proactive

Operations

Safety

Team mentoring

Job description

Join Australia's leading inflight catering and retail partner.
At dnata catering & retail, the sky's truly the limit!

About Us

Part of the Emirates Group, we are Australia’s largest inflight catering and retail partner. We operate 13 facilities across 10 cities, employ over 4,000 people, produce over 47 million meals, and service more than 250,000 flights annually.

About the Role

We are seeking a motivated and experienced Operations Leading Hand to join our airport catering team in Darwin. This role is key to ensuring smooth operations, leading teams, and maintaining high standards in safety, quality, and performance.

You will support the coordination of daily catering activities within your area, ensuring aircraft are serviced efficiently and on schedule. Leading by example, you’ll help foster a strong team culture while ensuring compliance with all operational and safety requirements.

Key Responsibilities

• Lead and coordinate catering operations to ensure on-time aircraft servicing
• Supervise, train and support team members
• Lead by example by performing Driver/Marshaller duties when required
• Allocate resources and manage workflow to meet operational targets
• Monitor team performance, productivity and compliance
• Complete required reporting and administrative tasks
• Maintain safety, quality and regulatory standards (HACCP, WHS, etc.)
• Provide professional communication and customer service

About You

To be successful in this role, you will demonstrate:

• Strong leadership and organisational skills
• Excellent communication and interpersonal abilities
• A proactive, hands-on approach with the ability to lead by example
• Experience working in fast-paced, operational environments
• Commitment to safety, compliance and high service standards
• Ability to follow both verbal and written instructions

Requirements

• Valid Australian MR (or higher) Driver’s Licence
• Flexibility to work across different operational areas as required

Why Join Us

• 5 weeks annual leave
• Exposure to large-scale operations
• Opportunity to build your skills
• Career opportunities within dnata and the Emirates Group
• Access to EmployeeAssistanceProgram, retaildiscountsand wellbeing benefits

If you’re someone who thrives in a fast-paced environment, enjoys leading teams, and takes pride in delivering safe, efficient operations, we’d love to hear from you.