Operations Leader: Growth, Systems & Contracts

Green Light PS Pty Ltd; Sydney; On-site; AUD 180,000 - 220,000; Full time

Job summary

Green Light is seeking an experienced Head of Operations to strengthen our operational foundations as we scale across Australia, New Zealand and Asia. You will lead across business operations, contracts, systems, HR and continuous improvement, translating business goals into practical initiatives that enhance quality, efficiency and customer experience.

You will work with the leadership team to balance strategic oversight with hands-on problem solving, and to act as a key point of contact for

Qualifications

• Experience in senior operations or business management.
• Proven ability to lead cross-functional teams.
• Strong contract, policy and risk awareness.

Responsibilities

• Identify opportunities to improve processes and scalability.
• Review and enhance operational systems, tools and workflows.
• Lead approved operational improvement projects.
• Develop clear processes and guidance for the business.
• Oversee contracts administration and onboarding paperwork.
• Coordinate system changes and adoption across teams.
• Support employee onboarding and workplace health and safety.

Skills

Operations leadership

Contract management

Systems & process improvement

Stakeholder management

People leadership

Job description

Green Light is seeking an experienced Head of Operations to strengthen our operational foundations as we scale across Australia, New Zealand and Asia. You will lead across business operations, contracts, systems, HR and continuous improvement, translating business goals into practical initiatives that enhance quality, efficiency and customer experience.

You will work with the leadership team to balance strategic oversight with hands-on problem solving, and to act as a key point of contact for