Operations Leader, Environmental & Support Services

South Eastern Sydney Local Health District (Seslhd); Sydney; On-site; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Flexible work options

Supportive environment

Diverse team culture

Workplace adjustments

Job summary

South Eastern Sydney Local Health District (Seslhd) is seeking an Operations Leader for Environmental Support Services in Parramatta, NSW. This full-time, permanent role offers flexible work options and a supportive team culture.

The role requires degree qualification in a related discipline and strong communication, problem-solving, and stakeholder engagement skills. Salary ranges from $116,981 to $129,492 plus super, with a 35-hour work week.

Qualifications

• Excellent communication skills with diverse customers and stakeholders.
• Strong problem solving with sound judgement to navigate complex enquiries.
• Strong time-management and organisational skills to manage competing priorities and high-volume workloads.

Responsibilities

• Be the first point of contact for customers navigating Development Coordination Authority services.
• Respond to enquiries, provide clear guidance and connect customers with the right technical expertise.
• Balance high enquiry volumes with complex customer needs while keeping service accurate and timely.
• Help identify service improvements that make processes easier and improve the customer experience.

Skills

Excellent communication

Strong problem solving

Time management

Stakeholder engagement

Customer service

Education

Degree in a related discipline

Job description

Operations Leader, Environmental Support Services

Full‑time (35 hours per week) – Permanent – Office location based in Parramatta, NSW. Flexible working supported.

Salary: $116,981 to $129,492 + super (relatively to experience).

In this role you will:

• Be the first point of contact for customers navigating Development Coordination Authority services. Respond to enquiries, provide clear guidance and connect customers with the right technical expertise.
• Balance high enquiry volumes with complex customer needs while keeping service accurate and timely.
• Help identify service improvements that make processes easier and improve the customer experience.

We expect you to have:

• Excellent communication skills, with the ability to provide clear, accurate advice and communicate effectively with diverse customers and stakeholders.
• Strong problem‑solving skills, with sound judgement to navigate complex enquiries, identify issues and develop practical solutions.
• Strong time‑management and organisational skills, with the ability to manage competing priorities and high‑volume workloads while maintaining quality and accuracy.
• Outstanding stakeholder engagement skills, with the ability to build collaborative relationships and work across teams to achieve positive customer outcomes.
• Degree qualification in a related relevant discipline or equivalent relevant experience.

Benefits:

• Work in a supportive environment that empowers you to do your best work and build a meaningful career.
• Flexible work options and impactful projects.
• Collaborative, diverse team culture that values lived experience and cultural knowledge.
• Workplace adjustments and flexible arrangements to help you thrive.
• Culture where everyone feels supported, connected and belongs.

Ethical Employment Statement:

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential.

Eligibility and Compliance:

• Applicants must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working visa for the duration of the appointment.
• Subject to standard pre‑employment checks, including a criminal record check.

Application Deadline:

Applications close Tuesday 27 Oct 2026 at 11:55pm.