Operations Coordinator - ACT & Southern NSW

Australian Football League (AFL); Canberra; On-site; AUD 65,000 - 85,000; Full time

Job summary

The Australian Football League (AFL) is seeking an Operations Coordinator for ACT & Southern NSW to help deliver participation programs, manage a large casual workforce, and coordinate staffing across multiple initiatives. Based in Canberra, you will work within the Participation and Programs team to ensure efficient program delivery.

You will recruit, roster, and train casual staff for Auskick and other programs, support staff performance with feedback, and act as a liaison for school-based

Qualifications

• Experience in fast-paced, changing environments.
• Ability to use technology to support rostering and data management.

Responsibilities

• Recruit, roster and train casual staff for Auskick, Superkick, Sporting Schools and other programs.
• Coordinate casual staff for school-based programs and events.
• Coordinate program information, start dates and promotional opportunities for casual staff.
• Manage invoicing for school programs and bookings.
• Prepare reports and data inputs to support team decisions.
• Support the Participation and Programs team to reach targets and growth.

Skills

Fast-paced env

Organisational skills

Administrative ability

Tech rostering

Communication skills

Stakeholder coordination

Team collaboration

Child protection awareness

Job description

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Operations Coordinator - ACT & Southern NSW

Join the team shaping the future of Australia’s game.

This is your chance to do work that has real impact, in an organisation that moves fast, aims high and plays a meaningful role in the lives of millions across the country through football. Every role at the AFL helps progress the game, so more people can love it, connect with it and see what is possible through it.

The opportunity

The Operations Coordinator, ACT & Southern NSW plays an important role in supporting the delivery of participation initiatives and competitions across the region, helping more people connect with and enjoy Australian football.

This role is a 15-month maximum term contract, covering a period of parental leave.

Based in Canberra, this role sits within the Participation and Programs team and supports the effective coordination of programs, events and a large casual workforce.

A key focus is using technology to roster, communicate with and deploy casual staff across multiple programs, while contributing to their ongoing engagement, training and development.

What you’ll own

You’ll help deliver high-quality participation experiences by coordinating people, programs, communication and operational processes across ACT and Southern NSW.

You’ll add value through:

• Recruiting, rostering and training casual staff to support the delivery of Auskick, Superkick, Sporting Schools, Gala Days and other participation programs
• Supporting casual staff performance through clear feedback, stakeholder insights and a focus on consistent program quality
• Acting as a key operational contact for casual staff involved in school-based program delivery
• Providing clear, timely communication to program hosts to support smooth delivery and a positive experience
• Coordinating program information, start dates and promotional opportunities for casual staff
• Supporting After School Centre bookings through direct-to-participant communications and relevant program information
• Managing enquiries and bookings for school-based programs, including Sporting Schools
• Coordinating invoicing for school programs, school competitions and additional bookings
• Managing participation data inputs and preparing reports to support team priorities and decision making
• Working towards operational targets, including revenue and new school members
• Contributing to projects and initiatives that improve program delivery and team outcomes
• Supporting a collaborative, positive and connected Participation and Programs team culture

What you’ll bring

• Experience working effectively in a fast-paced, changing environment
• Strong organisational and administrative capability, with high attention to detail
• Confidence using technology to support communication, rostering and data management
• Strong communication and interpersonal skills, with the ability to coordinate and support a large casual workforce
• Ability to manage competing priorities while maintaining quality and consistency
• Sound judgement when responding to stakeholders, casual staff and program hosts
• A collaborative approach and commitment to supporting participation growth in community football
• Care, integrity and accountability in work involving children, young people and community programs

Why you’ll love being on our team

At the AFL, you will be part of a values-led team that aims high, backs each other and brings energy, care and integrity to work that matters.

This is a place where people play to win, play as one team and play with passion, while always staying grounded in fairness, inclusion and respect.

We work hard, support each other and create the conditions for our people to grow, perform and thrive.

What you can look forward to:

• Play The Day Your Way, our flexible approach to working life, built to support you on game day and every day
• My Development, with coaching, mentoring, on-the-job learning and formal development to help you keep building your game
• Play Well, our health and wellbeing programme designed to support a healthy body, healthy mind and healthy workplace
• My Benefits, giving you access to a range of partner offers and discounts through our AFL Corporate Partners

Everyone has a place here

Our game brings people together, and we want our workplace to do the same.

We are committed to building a culture of belonging and an environment where people feel respected, included and able to thrive, and where diversity of background, experience and perspective makes us stronger.

Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Whether you’re a footy fan or new to our game, we welcome everyone to apply. We know great candidates don’t always tick every box – if this role excites you, we encourage you to apply, even if your experience doesn’t perfectly match the job description.

The AFL is committed to promoting and protecting the safety and wellbeing of children and young people in our care.

Please note, we undertake several screening processes to ensure this commitment is upheld, this includes ensuring the successful candidate to this position holds a valid employee Working with Children/ Vulnerable People check and a satisfactory criminal history record check.