Operations Coordinator

Cleanaway; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Annual share plan

Novated leasing

Flu vaccinations

Employee assistance program (EAP)

Private health insurance discounts

Company discounts

Job summary

Cleanaway is Australia’s leader in sustainable waste management and services. The Operations On-Site Coordinator will work on our Riverstone (Scanline) team to coordinate daily oil collection and recycling services, collaborating with drivers and internal teams to ensure efficient delivery and safety.

You will optimise resources, monitor performance, and support continuous improvement in a fast-paced environment, with responsibilities across scheduling, stock movements and fleet management.

Qualifications

• Experience in transport, logistics, scheduling or operational coordination within a fast-paced environment.
• Strong planning and organisational skills to manage competing priorities.
• Experience using GPS tracking, fleet management or scheduling systems.
• Excellent communication and interpersonal skills with drivers, customers and internal stakeholders.
• Strong problem-solving skills and attention to detail.
• Ability to analyse operational data and prepare reports for informed decisions.

Responsibilities

• Coordinate daily collection schedules and review driver updates to ensure timely services.
• Collaborate with Customer Service, Sales and Operations to meet new customer requirements and replacements.
• Review collection frequencies to maximise fleet efficiency and service delivery.
• Coordinate outgoing stock movements and monitor inventory levels to support operations.
• Manage fleet allocation, vehicle maintenance schedules and driver training.
• Monitor KPI reporting and identify opportunities to improve efficiency and service delivery.
• Liaise with subcontractors in regional areas to ensure service maintenance.

Skills

Transport coordination

Logistics planning

GPS tracking

Communication

Problem solving

Data reporting

Tools

GPS tracking software

Fleet management systems

Scheduling systems

Job description

Join Australia’s leader in sustainable, total waste management solutions.

Cleanaway Waste Management transforms waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.

Join us and contribute to making a sustainable future possible, together!

The Opportunity

Join our Cleanaway Riverstone (Scanline) team and play a key role in coordinating the daily operations of our used cooking oil collection and recycling services. As an Operations On-Site Coordinator, you'll work closely with drivers, customers and internal teams to ensure efficient service delivery, optimise resources and keep operations running smoothly in a fast-paced environment.

In this hands-on role, you will:

• Coordinate daily collection schedules, review driver updates and proactively manage incomplete services to ensure customer expectations are met.


• Collaborate with Customer Service, Sales and Operations teams to coordinate new customer requirements, collections and equipment replacements.


• Review and optimise collection frequencies to maximise fleet efficiency, customer capacity and service delivery.


• Coordinate outgoing stock movements and monitor inventory levels to support operational requirements.


• Manage fleet allocation, vehicle maintenance schedules and driver training requirements to ensure safe and efficient operations.


• Monitor operational performance, maintain KPI reporting and identify opportunities to improve efficiency and service delivery.


• Liaise with subcontractors in regional areas to ensure service maintenance.

About You

You're a proactive, organised and solutions-focused coordinator who thrives in a busy operational environment. With strong communication skills and a customer-first mindset, you'll confidently juggle competing priorities, solve problems and build effective working relationships.

To be successful, you will bring:

• Previous experience in transport, logistics, scheduling or operational coordination within a fast-paced environment.


• Strong planning and organisational skills, with the ability to manage competing priorities and adapt quickly to changing operational demands.


• Experience using GPS tracking, fleet management or scheduling systems to coordinate daily activities.


• Excellent communication and interpersonal skills, with the ability to build strong relationships with drivers, customers and internal stakeholders.


• Strong problem-solving skills, attention to detail and a proactive approach to resolving operational challenges.


• Confidence using multiple software systems, analysing operational data and preparing reports to support informed decision-making.

We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

As a national, high growth, ASX-listed organisation with more than 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company. We are committed to achieving this while delivering industry-leading health, safety and environmental (HSE) performance.

• Attractive salary package


• Paid parental leave


• Great company benefits: Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more!

Our Process

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

Join us on our exciting journey towards a sustainable future