Operations Supervisor

Cleanaway Waste Management; Townsville City; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Full-time role

On-site parking

PPE provided

Salary packaging

Flu vaccinations

Employee Assistance Program

Diversity and inclusion

Job summary

Cleanaway is seeking an experienced Operations Supervisor to support Used Oil Collection across North Queensland, including Townsville, Mackay, Cairns and Rockhampton. You will lead a hands-on team, coordinate drivers and fleet, ensure safety, compliance and service quality, and drive improvements in regional operations.

The role emphasises field leadership, Customer service excellence and strong safety culture, with opportunities to develop across multiple sites in Queensland.

Qualifications

• Previous supervisory, transport or logistics experience.
• Strong mechanical aptitude and practical problem solving.
• Heavy vehicle driving experience or strong understanding of transport operations.
• Knowledge of pumping systems, hydraulic equipment, PTO systems and loading/unloading operations.
• Sound understanding of CoR, HVNL and workplace safety requirements.
• Audits, inspections and compliance activities experience.
• Strong communication and relationship-building skills.
• Proficient in Microsoft Office and operational reporting systems.
• Proactive approach to safety, customer service and continuous improvement.

Responsibilities

• Safety & Compliance: conduct toolbox talks and daily HSE conversations.
• Plan and coordinate Drug & Alcohol Screening programs.
• Complete 1st Line of Defence Audits and vehicle checks.
• Undertake inspections and safety compliance activities.
• Conduct safety and environmental compliance assessments.
• Investigate incidents and implement corrective action.
• MyOSH reporting and follow-up actions.
• Monitor CoR/HVNL/EPA requirements and procedures.
• Support audit readiness and housekeeping across sites.
• Fleet & Equipment: monitor inspections, maintenance scheduling and records.
• Operations & Performance: track volumes, utilization and reporting.
• Driver Support: conduct ride-alongs and coaching, develop safety culture.
• Stakeholder management: build relationships with customers and contractors.

Skills

Supervisory experience

Transport or logistics experience

Mechanical aptitude

Heavy vehicle driving experience

Pumping systems knowledge

CoR/HVNL knowledge

Audits & compliance

Strong communication

MS Office skills

Safety oriented

Job description

• Competitive salary package
• Day Shift
• Fast-paced, hands-on role (this is not a desk-based role) coordinating day-to-day operations
  

Cleanaway is seeking an experienced and motivated Operations Supervisor to support our Used Oil Collection operations across North Queensland, including Townsville, Mackay, Cairns and Rockhampton as required.

This is a hands-on leadership role responsible for supporting the safe, compliant and efficient operation of our fleet, personnel and collection activities throughout the region. Working closely with drivers, customers and operational stakeholders, you will play a critical role in maintaining high standards of safety, compliance, customer service and operational performance.

This position offers a unique opportunity for an operationally focused individual who enjoys working in the field, supporting frontline employees and driving continuous improvement across multiple sites.

Your new role:

Safety & Compliance

• Conduct and document Toolbox Talks and daily HSE conversations.
• Plan and coordinate Drug & Alcohol Screening programs.
• Complete 1 st Line of Defence Audits, Vehicle Pre/Post Check Audits and Fatigue Audits.
• Undertake Workplace Inspections and Safety Operations Compliance Activities.
• Conduct Safe Operations and Environmental Compliance assessments.
• Investigate incidents and support corrective action implementation.
• Complete MyOSH reporting and manage follow-up actions.
• Monitor compliance with Chain of Responsibility (CoR), HVNL, EPA requirements and Cleanaway procedures.
• Support audit readiness and maintain high housekeeping standards across operational sites.
  

Fleet & Equipment Management

• Monitor vehicle inspections, defects and maintenance scheduling.
• Track fleet utilisation, vehicle mileage and operating hours.
• Coordinate hose inspections and maintain compliance records.
• Manage fire extinguisher testing programs.
• Complete Tank Farm Visual Inspections and ensure site equipment remains operational.
• Assist with troubleshooting operational equipment and fleet-related issues.
  

Operations & Performance

• Monitor collection volumes, fleet utilisation and operational performance metrics.
• Manage and maintain tank inventory records, dip sheets and storage volume reporting.
• Support rostering, leave coverage and operational resource planning.
• Coordinate contractor management activities and site inductions.
• Assist in the delivery of operational reporting, budgeting and cost control activities.
• Support operational improvement initiatives and performance opportunities across the region.
  

Driver Support & Development

• Undertake driver ride-alongs and competency assessments.
• Monitor training requirements and refresher training compliance.
• Provide practical support and coaching to operational personnel.
• Build positive working relationships with drivers, supervisors and stakeholders.
• Support the development of a strong safety culture across all operational sites.
  
• Manage customer service issues and collection escalations.
• Build and maintain strong relationships with customers, contractors and internal stakeholders.
• Support service delivery expectations while ensuring operational priorities are achieved safely and efficiently.
  

Your skills and experience:

• Previous supervisory, transport or logistics experience.
• Strong mechanical aptitude and practical problem-solving skills.
• Heavy vehicle driving experience or a strong understanding of transport operations.
• Knowledge of pumping systems, hydraulic equipment, PTO systems and loading/unloading operations.
• Sound understanding of Chain of Responsibility (CoR), HVNL and workplace safety requirements.
• Experience conducting audits, inspections and compliance activities.
• Strong communication and relationship-building skills.
• Intermediate Microsoft Office skills and experience working with operational reporting systems.
• A proactive approach to safety, customer service and continuous improvement.
  

Why Cleanaway:

• Full-time, permanent role
• Safe and reliable fleet maintained in our modern workshops, with on-site parking, PPE and uniform provided.
• Zero harm safety culture: the safety, health and well-being of our people and the communities where we operate are our first and foremost consideration.
• Great company benefits: Employee discounted share purchase scheme, company discounts, salary packaging, flu vaccinations, EAP and more.
• Australia’s largest waste management company: career, training, and development opportunities.
• Company commitment to diversity and inclusion programs: 18 weeks paid primary carer leave top-up and options for flexible work.
  

Who we are:

Cleanaway is Australia’s largest waste management organisation with over 10,000 employees working at over 400 sites. We have been around in Australia for over 50 years, delivering solutions that offer extraordinary benefits not just for our customers, but for our communities and the environment we live in. Cleanaway provides sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies.

Cleanaway is an employer of equal opportunity and encourages and values diversity and inclusion. We welcome applications from First Nations peoples, mature age and early careers, and people from all cultural backgrounds.