Operations Coordinator

Hotelstaff; City of Melbourne; On-site; AUD 36,000 - 47,000; Part time

Benefits offered by this job

Work-life balance

Melbourne CBD office

Friendly team

Career development opportunities

Job summary

Hotelstaff in Melbourne's CBD is seeking an Operations Coordinator to support day-to-day administration, coordination and operations of our casual hospitality workforce. This is a permanent part-time role, 28 hours per week over 4 days, with office-based work and potential to move to full-time in the future.

You will work with our Operations, Recruitment and Compliance teams, handling onboarding, payroll support, compliance checks and data entry, while maintaining records and delivering

Qualifications

• Experience in administration, operations, coordination or similar roles.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication.
• Ability to handle confidential information and maintain records.

Responsibilities

• Provide day-to-day administrative and operational support across the team.
• Support casual recruitment, including resume screening and interview coordination.
• Coordinate employee onboarding and required documentation.
• Complete Right to Work/VEVO and other compliance checks.
• Assist with weekly payroll administration and timesheets.
• Support scheduling, workforce coordination and reporting.
• Respond to employee enquiries with timely, professional support.
• Data entry, maintain internal systems and general office admin.
• Help improve processes and support day-to-day operations.

Skills

Organization

Attention to detail

Communication skills

Team player

Tools

Microsoft Office

Job description

Hotelstaff is looking for a friendly, organised and proactive Operations Coordinator to support the day-to-day administration, coordination and operations of our casual hospitality workforce.

This is an office based Permanent Part-Time role, 28 hours per week across 4 days. While the position is offered as Permanent Part-Time, we're always on the lookout for great people and this role offers the opportunity to become full-time in the future.

About Us

For over 40 years, Hotelstaff has connected exceptional hospitality professionals with Melbourne's leading hotels, venues, caterers and events.

We're passionate about people and pride ourselves on delivering exceptional service to both our clients and employees. As our business continues to grow, we're looking for someone who is organised, reliable and enjoys working in a fast-paced environment where no two days are the same.

About the Role

Working alongside our Operations, Recruitment and Compliance teams, you'll provide essential administrative and operational support to help keep our workforce organised, compliant and ready for work.

This is a varied role that involves coordinating day-to-day processes, maintaining accurate records, supporting employees and ensuring administrative tasks are completed efficiently and accurately.

You’ll play an important role in keeping our office and workforce operations running smoothly, while providing a friendly and professional point of contact for our employees.

What You'll Be Doing

• Provide day-to-day administrative and operational support across the team
• Support casual recruitment, including resume and phone screening, interview coordination and candidate communication
• Coordinate employee onboarding, including welcome sessions, skills assessments and required documentation
• Complete Right to Work, VEVO and other compliance checks, ensuring employee records and systems are accurate and up to date
• Assist with weekly payroll administration, timesheets and related employee queries
• Support scheduling, workforce coordination, reporting and general operational tasks
• Respond to employee enquiries and provide timely, professional support
• Assist with data entry, maintaining internal systems and general office administration
• Help improve administrative processes and support the smooth running of day-to-day operations

About You

You’re organised, approachable and reliable, with a strong attention to detail and a practical approach to getting things done. You’re comfortable managing multiple priorities, working with different teams and taking ownership of your responsibilities. Experience in both FOH and BOH hospitality highly regarded.

You’ll also bring

• Experience in administration, operations, coordination, workforce support or a similar role
• Strong organisational skills and excellent attention to detail
• Excellent written and verbal communication skills
• Confidence managing confidential information and maintaining accurate records
• Good computer skills, including Microsoft Office, and the ability to learn new systems quickly
• A proactive, positive and team-focused approach
• The ability to work independently while also supporting a busy team
• Hospitality industry experience is advantageous, particularly Back of House experience, but not essential
• Experience in payroll, labour hire, workforce compliance or recruitment administration will be highly regarded, but not essential.

Why Join Hotelstaff?

• Monday to Friday work-life balance, with the occasional weekend required during peak periods
• Office-based role in our modern Melbourne CBD office
• Friendly, supportive and down-to-earth team
• A varied operational role where no two days are the same
• Opportunity to build a career in office-based operations and administration while staying connected to the hospitality industry
• Build valuable experience across administration, workforce operations, compliance, payroll and coordination
• Work with some of Melbourne's leading hotels, venues and events
• Opportunity for the role to become full-time in the future