Operations Compliance & Risk Coordinator

07TAA RAC Tourism Assets Pty Ltd; Perth; On-site; AUD 70,000 - 95,000; Full time

Job summary

RAC Parks & Resorts seeks an experienced Operations Compliance & Risk Coordinator to support safe, compliant and efficient park and resort operations across WA. You’ll coordinate audits, maintain governance, manage risk registers and support incident investigations while partnering with site leaders to drive continuous improvement.

Reporting to the Operations Manager, you’ll handle governance documentation, contractor onboarding and SharePoint records, enabling robust compliance across the

Qualifications

• Experience in compliance, risk, governance, safety or operational support roles.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Experience managing documentation, reporting and business systems, ideally including SharePoint.
• Strong stakeholder engagement and communication skills with the ability to work across diverse teams.
• A proactive, solutions-focused approach and the ability to work independently.

Responsibilities

• Coordinate compliance activities, audits, reporting and governance requirements across Parks & Resorts.
• Maintain and monitor risk registers, action plans and compliance documentation.
• Support contractor management processes, including onboarding, compliance tracking and record management.
• Assist with incident reporting, investigations and corrective action tracking.
• Manage and maintain operational documentation, policies, procedures and SharePoint systems.
• Support business continuity, safety and risk management initiatives across the portfolio.
• Prepare reports, presentations and operational updates for key stakeholders.
• Identify opportunities for process improvement and support the implementation of new systems and ways of working.
• Collaborate with site leaders and provide support across teams to ensure operational priorities are achieved.

Skills

Compliance

Risk management

Governance

Documentation

Stakeholder engagement

Organisation

Tools

SharePoint

Microsoft Office

Job description

At RAC Parks & Resorts, we're committed to delivering exceptional guest experiences across some of Western Australia's most unique tourism destinations. As our portfolio continues to grow, we're seeking an experienced and detail-oriented Operations Compliance & Risk Coordinator to support the safe, compliant and efficient operation of our parks and resorts. This is an exciting opportunity to work closely with leaders across multiple sites, helping drive best practice in compliance, risk management, governance and operational administration while contributing to continuous improvement across the business.

What will you be doing?

As the Operations Compliance & Risk Coordinator, you'll play a key role in supporting operational excellence across the Parks & Resorts portfolio.

Reporting to the Operations Manager, you'll coordinate compliance activities, maintain governance frameworks, support risk management initiatives and help ensure our businesses operate safely and effectively.

You'll partner with stakeholders across multiple functions, providing practical support, guidance and administration to ensure compliance obligations, operational standards and business priorities are achieved.

Your day-to-day impact Coordinate compliance activities, audits, reporting and governance requirements across Parks & Resorts. Maintain and monitor risk registers, action plans and compliance documentation. Support contractor management processes, including onboarding, compliance tracking and record management. Assist with incident reporting, investigations and corrective action tracking. Manage and maintain operational documentation, policies, procedures and SharePoint systems. Support business continuity, safety and risk management initiatives across the portfolio. Prepare reports, presentations and operational updates for key stakeholders. Identify opportunities for process improvement and support the implementation of new systems and ways of working. Collaborate with site leaders and provide support across teams to ensure operational priorities are achieved.

What you'll bring to the team

Experience in compliance, risk, governance, safety or operational support roles. Strong organisational skills with the ability to manage multiple priorities and deadlines. Excellent attention to detail and a passion for process improvement. Experience managing documentation, reporting and business systems, ideally including SharePoint. Strong stakeholder engagement and communication skills with the ability to work across diverse teams. A proactive, solutions-focused approach and the ability to work independently. Intermediate to advanced Microsoft Office skills. A current Driver's Licence and willingness to travel to RAC Parks & Resorts sites as required.

Why you'll love working with us

Be part of a growing and dynamic tourism and hospitality business. Work with passionate teams across some of Western Australia's most iconic destinations. Competitive salary package and employee benefits. Access to RAC's learning and development programs and career progression opportunities. Flexible and supportive team environment. The opportunity to contribute to meaningful operational improvements that make a real difference.

About RAC

At RAC, we're committed to creating an inclusive workplace where everyone feels welcome and valued. We celebrate diversity and encourage people from all backgrounds to apply. If you require any adjustments to support your application or participation in the process, please reach out to our Talent Acquisition Team - we're here to help. RAC is a purpose-led member organisation. Established in 1905, RAC has evolved into one of the most trusted organisations in the state, with more than 1.3 million members. At RAC we don’t have shareholders. That means we reinvest our profits for the better of our members and our State. Our Purpose is to be the driving force for a better WA. Our Vision to 2030 is to create a safer, sustainable and connected future for Western Australians. Our Mission is delivering great member services and experiences, whilst inspiring positive community change that makes life better in WA. RAC is an equal opportunity employer. We continue to build an inclusive workplace where we respect and celebrate differences. We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all ages, LGBTQI+ identities, all languages and diverse cultures and backgrounds. For any assistance please contact [e-mail]