Operations Assistant - Part-Time

CDC Queensland; Gladstone Regional; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Flexible part-time hours

School-friendly hours

Supportive team environment

Stable employment with a leading bus/­

Variety across the business

Job summary

CDC Queensland is seeking an organised Operations Assistant for our Gladstone depot on a part-time basis. Working contracted hours of 25 per week, the role offers flexibility that may suit school hours, parents returning to the workforce, or someone seeking a better work-life balance.

You’ll provide administrative support across multiple areas, helping to keep bus operations running smoothly while assisting with customer service, onboarding, and stakeholder communications.

Qualifications

• Previous administration or office experience with strong customer service.
• Ability to manage competing priorities and stay organised.
• Attention to detail and accurate data entry.
• Confident communication with internal and external stakeholders.
• Proficiency in MS Office programs.
• Enjoys teamwork and also works independently.

Responsibilities

• Assist with customer service inquiries.
• Support student transport updates and administration.
• Maintain operational records, reporting and system updates.
• Support onboarding, training and employee administration activities.
• Coordinate with drivers and operational leaders for effective communication.
• Identify opportunities to improve processes and efficiency.

Skills

Customer service

Organised

Data entry

Stakeholder communication

MS Office

Team player

Tools

Microsoft Office

Job description

Looking for a role that offers flexibility, variety, and a great team environment?

CDC is seeking an organised and proactive Operations Assistant to join our Gladstone depot on a part-time basis. Working contracted hours of 25 per week, this role offers flexibility that may suit school hours, parents returning to the workforce, or someone seeking a better work-life balance.

As a key member of our depot team, you'll provide administrative support across several areas of the business, helping to keep our bus operations running smoothly while supporting, workshop, customer service, and office functions.

What You'll Be Doing

• Assisting with customer service enquiries
• Supporting student transport updates and administration
• Maintaining operational records, reporting and system updates
• Supporting onboarding, training and employee administration activities
• Working closely with drivers and operational leaders to ensure effective communication and service delivery
• Identifying opportunities to improve processes and operational efficiency

About You

• Has previous administration or office experience with excellent customer service skills and the ability to handle challenging customer reactions calmly and professionally
• Is organised, reliable, and able to manage competing priorities
• Has strong attention to detail and data entry skills
• Communicates confidently with a range of internal and external stakeholders
• Is proficient in Microsoft Office programs
• Enjoys working as part of a team while also being able to work independently

Why Join CDC?

• Flexible part-time hours (approximately 25 hours per week)
• Opportunity to work school-friendly hours
• Supportive and welcoming team environment
• Stable, secure employment with a leading transport provider
• Variety in your day with exposure to different areas of the business
• Be part of a company that helps connect communities every day

About CDC

ComfortDelGro Corporation Australia (CDC) is one of Australia's leading transport providers, delivering safe, reliable, and sustainable transport solutions across the country. We are committed to supporting our employees and creating a positive workplace where people can thrive.

If you're looking for a flexible administration role where you can make a real contribution to a busy operational team, we'd love to hear from you.