Operations Assistant

Svitzer; Fremantle; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Catered lunches every day

Flexible working arrangements

18 weeks of paid parental leave

Discounted gym, pool and leisureCentre

Discounted private health insurance

Learning and development opportunities

Job summary

Svitzer is seeking an experienced Operations Assistant to support a Fremantle, WA team in a full-time role. You will manage reception, handle procurement, and oversee office operations while supporting crew administration and safety initiatives.

You will assist with onboarding, events, budgeting, and reporting, using systems like Workday and Sertica. The position emphasizes organization, discretion, and collaboration within a busy maritime workplace.

Qualifications

• Previous experience in administrative or operational support roles.
• Experience in resource or crew scheduling is an advantage.
• Familiarity with the maritime industry is preferred.
• Strong organisational skills and attention to detail.
• Proficient in Microsoft Office and business systems.

Responsibilities

• Serve as the first point of contact for visitors and callers, managing general reception duties.
• Submit purchase requisitions, manage invoice coding, and process financial transactions in the finance system.
• Oversee office consumables, stationery, supplies, and building facilities, ensuring the workspace remains fully equipped, clean, and operational.
• Assist in organising internal events such as training sessions, team-building activities, and social events.
• Facilitate the onboarding process for new office-based employees, including desk allocation, IT setup, access pass issuance, and introductory briefings.
• Track office and operational expenses, monitor budget adherence, and provide reports to management as required.
• Serve as a backup support contact for other Operations Assistants regarding crew administration matters, ensuring uninterrupted operational support.
• Participate in office safety audits, risk assessments, and continuous improvement initiatives to enhance workplace safety.

Skills

Administrative support

Operational support

Resource scheduling

Microsoft Office

Workday

Sertica

Accounting programs

Tools

Microsoft Office

Workday

Sertica

Accounting programs

Job description

Get to Know Us

With over 190 years of maritime experience, Svitzer is a global leader in towage and marine services. But it's not just about what happens on the water, our shore-based teams keep everything running smoothly. In every port across Australia and Papua New Guinea, our shore teams play a vital role in safe, efficient operations. When you join Svitzer, you join a team built on trust, purpose, and a commitment to doing things right.

Why You'll Want to Join Us

We are seeking an experienced and highly organised Operations Assistant to support our team based in Fremantle, WA on a full-time basis. The role encompasses a variety of tasks to ensure the day-to-day workplace runs efficiently, professionally and with minimal disruption to operational teams.

We also offer:

• Complimentary catered lunches every day, helping you save time and money
• Flexible working arrangements that support work-life balance
• 18 weeks of paid parental leave to support you and your growing family
• Discounted gym, pool and leisure centre access across Australia for you and your immediate family
• Discounted private health insurance to help you and your family stay healthy
• Learning and development opportunities to help you develop in your career

How You'll Make a Difference

• Serve as the first point of contact for visitors and callers, managing general reception duties
• Submit purchase requisitions, manage invoice coding, and process financial transactions in the finance system
• Oversee office consumables, stationery, supplies, and building facilities, ensuring the workspace remains fully equipped, clean, and operational
• Assist in organising internal events such as training sessions, team-building activities, and social events
• Facilitate the onboarding process for new office-based employees, including desk allocation, IT setup, access pass issuance, and introductory briefings
• Track office and operational expenses, monitor budget adherence, and provide reports to management as required
• Serve as a backup support contact for other Operations Assistants regarding crew administration matters, ensuring uninterrupted operational support
• Participate in office safety audits, risk assessments, and continuous improvement initiatives to enhance workplace safety

What You'll Bring

• Previous experience in administrative or operational support roles - experience in resource or crew scheduling is an advantage, as is familiarity with the maritime industry
• Strong organisational skills with the ability to prioritise tasks, meet deadlines, and stay focused in a fast-paced environment
• A high level of attention to detail and accuracy across all aspects of your work
• Confidence in interpreting and following operational procedures and processes
• A personable, approachable nature - you enjoy building relationships and supporting a cohesive, collaborative team environment
• Solid computer literacy, including experience with Microsoft Office and business systems - exposure to platforms like Workday, Sertica, or accounting programs will be highly regarded
• The ability to handle confidential and sensitive information with discretion and professionalism
• A proactive attitude, willingness to learn, and a commitment to contributing to a safe and efficient workplace

Building a Diverse Workplace

In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job - we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs.

Don't meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don't meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you!