Operations Assistant

Svitzer Australia Pty Ltd; Fremantle; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Complimentary lunches

Flexible working arrangements

18 weeks of paid parental leave

Discounted gym, pool and leisure

Discounted private health insurance

Learning and development opportunities

Job summary

Svitzer Australia Pty Ltd is seeking an Operations Assistant for our Fremantle, WA office. This full-time role supports day-to-day operations, reception duties, and office coordination to ensure a smooth workplace.

You will handle administrative tasks, assist with scheduling, and contribute to a safe, efficient environment alongside a collaborative team.

Qualifications

• Prior experience in administrative or operational support roles.
• Experience with resource or crew scheduling is advantageous.
• Familiarity with the maritime industry is a plus.
• Strong organisational skills and ability to prioritise tasks.
• Attention to detail and discretion with confidential information.

Responsibilities

• Serve as the first point of contact for visitors and callers.
• Submit purchase requisitions, code invoices, and process finance transactions.
• Oversee office supplies, stationery, and building facilities.
• Organise internal events such as training and team activities.
• Assist onboarding for new office-based staff including IT setup.
• Track office expenses, monitor budgets, and report to management.
• Provide backup support for other Operations Assistants on crew admin.
• Participate in office safety audits and continuous improvement.

Skills

Administrative support

Operational support

Staff scheduling

Microsoft Office

Workday

Sertica

Tools

Workday

Sertica

Accounting software

Job description

Get to Know Us

With over 190 years of maritime experience, Svitzer is a global leader in towage and marine services. But it’s not just about what happens on the water, our shore-based teams keep everything running smoothly. In every port across Australia and Papua New Guinea, our shore teams play a vital role in safe, efficient operations. When you join Svitzer, you join a team built on trust, purpose, and a commitment to doing things right.

Why You’ll Want to Join Us

We are seeking an experienced and highly organised Operations Assistant to support our team based in Fremantle, WA on a full-time basis. The role encompasses a variety of tasks to ensure the day-to-day workplace runs efficiently, professionally and with minimal disruption to operational teams.

We also offer: Complimentary catered lunches every day, helping you save time and money Flexible working arrangements that support work–life balance 18 weeks of paid parental leave to support you and your growing family Discounted gym, pool and leisure centre access across Australia for you and your immediate family Discounted private health insurance to help you and your family stay healthy Learning and development opportunities to help you develop in your career

How You’ll Make a Difference

Reporting to the Operations Centre Manager – West, your key responsibilities will include:

• Serve as the first point of contact for visitors and callers, managing general reception duties
• Submit purchase requisitions, manage invoice coding, and process financial transactions in the finance system
• Oversee office consumables, stationery, supplies, and building facilities, ensuring the workspace remains fully equipped, clean, and operational
• Assist in organising internal events such as training sessions, team‑building activities, and social events
• Facilitate the onboarding process for new office‑based employees, including desk allocation, IT setup, access pass issuance, and introductory briefings
• Track office and operational expenses, monitor budget adherence, and provide reports to management as required
• Serve as a backup support contact for other Operations Assistants regarding crew administration matters, ensuring uninterrupted operational support
• Participate in office safety audits, risk assessments, and continuous improvement initiatives to enhance workplace safety

What You’ll Bring

To thrive in this role, you’ll bring:

• Previous experience in administrative or operational support roles – experience in resource or crew scheduling is an advantage, as is familiarity with the maritime industry
• Strong organisational skills with the ability to prioritise tasks, meet deadlines, and stay focused in a fast‑paced environment
• A high level of attention to detail and accuracy across all aspects of your work
• Confidence in interpreting and following operational procedures and processes
• A personable, approachable nature – you enjoy building relationships and supporting a cohesive, collaborative team environment
• Solid computer literacy, including experience with Microsoft Office and business systems – exposure to platforms like Workday, Sertica, or accounting programs will be highly regarded
• The ability to handle confidential and sensitive information with discretion and professionalism
• A proactive attitude, willingness to learn, and a commitment to contributing to a safe and efficient workplace

Building a Diverse Workplace

In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Don’t meet every single requirement? Studies have shown that members from some under‑represented groups are less likely to apply for jobs if they don’t meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you!

Svitzer is a people company. Offering uninterrupted marine solutions requires not only the best equipment but also the best people.

Our ambition is to attract and continuously develop the industry’s best craftsmen. Both at sea and on land - worldwide, wherever our customers do business.

We are driven by skilled, professional and dedicated people and we work together as one company to provide safe, reliable and efficient services to our customers.

We support and develop our people’s skills and capabilities and we care for the development of both teams and individuals.

To best serve our customers, we strive to ensure the right people and the best teams for the job, every time and we believe diversity is a strength.

Building a diverse workplace

In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.