Operations Assistant

Svitzer; Fremantle; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Complimentary lunches

Flexible work arrangements

Parental leave (18 weeks)

Gym access discount

Private health insurance

Learning & development opportunities

Job summary

Svitzer is seeking an experienced Operations Assistant for our Fremantle, WA team. This full-time role supports day-to-day office operations, coordination of purchases, budgeting, onboarding, and event planning to ensure a smooth workplace for maritime crews.

You will manage reception, oversee supplies, and assist with safety audits while collaborating with a busy operations team in a supportive, fast-paced environment. A focus on accuracy and discretion is essential.

Qualifications

• Experience in administrative or operational support roles.
• Experience in resource or crew scheduling is an advantage.
• Familiarity with maritime or port operations is beneficial.

Responsibilities

• Serve as the first point of contact for visitors and callers and manage reception duties.
• Submit purchase requisitions, manage invoice coding and process financial transactions.
• Oversee office consumables, stationery, supplies and building facilities to keep the workspace stocked and functional.
• Assist in organizing internal events such as training sessions and team-building activities.
• Facilitate onboarding for new office-based employees, including desk allocation and IT setup.
• Track office and operational expenses, monitor budgets, and provide reports to management.
• Provide backup support for crew administration matters to ensure uninterrupted operations.
• Participate in office safety audits, risk assessments and continuous improvement initiatives.

Skills

Organisational skills

Attention to detail

Communication

Tools

Microsoft Office

Workday

Sertica

Job description

Get to Know UsWith over 190 years of maritime experience, Svitzer is a global leader in towage and marine services. But it’s not just about what happens on the water, our shore-based teams keep everything running smoothly. In every port across Australia and Papua New Guinea, our shore teams play a vital role in safe, efficient operations. When you join Svitzer, you join a team built on trust, purpose, and a commitment to doing things right.Why You’ll Want to Join UsWe are seeking an experienced and highly organised Operations Assistant to support our team based in Fremantle, WA on a full-time basis. The role encompasses a variety of tasks to ensure the day-to-day workplace runs efficiently, professionally and with minimal disruption to operational teams.We also offer:Complimentary catered lunches every day, helping you save time and moneyFlexible working arrangements that support work–life balance18 weeks of paid parental leave to support you and your growing familyDiscounted gym, pool and leisure centre access across Australia for you and your immediate familyDiscounted private health insurance to help you and your family stay healthyLearning and development opportunities to help you develop in your careerHow You’ll Make a DifferenceReporting to the Operations Centre Manager – West, your key responsibilities will include:Serve as the first point of contact for visitors and callers, managing general reception dutiesSubmit purchase requisitions, manage invoice coding, and process financial transactions in the finance systemOversee office consumables, stationery, supplies, and building facilities, ensuring the workspace remains fully equipped, clean, and operationalAssist in organising internal events such as training sessions, team-building activities, and social eventsFacilitate the onboarding process for new office-based employees, including desk allocation, IT setup, access pass issuance, and introductory briefingsTrack office and operational expenses, monitor budget adherence, and provide reports to management as requiredServe as a backup support contact for other Operations Assistants regarding crew administration matters, ensuring uninterrupted operational supportParticipate in office safety audits, risk assessments, and continuous improvement initiatives to enhance workplace safetyWhat You’ll BringTo thrive in this role, you’ll bring:Previous experience in administrative or operational support roles – experience in resource or crew scheduling is an advantage, as is familiarity with the maritime industryStrong organisational skills with the ability to prioritise tasks, meet deadlines, and stay focused in a fast-paced environmentA high level of attention to detail and accuracy across all aspects of your workConfidence in interpreting and following operational procedures and processesA personable, approachable nature – you enjoy building relationships and supporting a cohesive, collaborative team environmentSolid computer literacy, including experience with Microsoft Office and business systems – exposure to platforms like Workday, Sertica, or accounting programs will be highly regardedThe ability to handle confidential and sensitive information with discretion and professionalismA proactive attitude, willingness to learn, and a commitment to contributing to a safe and efficient workplaceBuilding a Diverse WorkplaceIn Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.Don’t meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don’t meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you!How to ApplyTo apply for this role, please 'Apply Now' and create a Candidate Home to manage your applications.