Operations Assistant

Work Initiatives; Ballarat; On-site; AUD 60,000 - 75,000; Full time

Job summary

Advanced Cranes and Rigging is seeking an Operations Assistant in Ballarat, VIC, to join the permanent full-time team. You will support day-to-day operations, ensuring crews are compliant, organised and ready to work across multiple client sites.

You will work closely with supervisors, subcontractors and internal teams to keep projects running smoothly, assist with scheduling and documentation, and help drive improvements in safety and efficiency.

Qualifications

• Experience in operations or project administration.
• Experience in construction, transport, manufacturing or a similar heavy industry.
• Strong written and verbal communication skills with a proactive team-focused approach.

Responsibilities

• Ensure compliance records align with project requirements.
• Confirm bookings and job details with clients.
• Assist asset and people utilisation planning with the Operations Manager.
• Provide day-to-day operational support to supervisors and crews.
• Identify process improvements to boost efficiency, safety and client satisfaction.
• Assist the Finance Team with operational documentation and follow-up.

Skills

Operations coordination

Project administration

Stakeholder communication

Time management

Attention to detail

Job description

Be the People Power Behind the Lifting Power!

Operations Assistant | Ballarat, VIC | Permanent Full-Time

About Advanced Cranes and Rigging

With over 20 years of industry experience, Advanced Cranes and Rigging (ACR) is a national leader in lifting solutions. We support Tier 1 government and private sector projects with a modern fleet ranging from 3T to 800+ tonnes.

Safety, innovation and quality underpin everything we do, supported by ISO 45001 accreditation and a practical, values-driven culture.

About the Role

We are seeking a reliable, detail-driven Operations Assistant to join our Ballarat team on a permanent full-time basis.

Reporting to the Operations Manager, you’ll support day-to-day operations by helping ensure our crews are compliant, organised and ready to work across multiple client sites. Working closely with supervisors, subcontractors, clients and internal teams, you’ll play an important role in keeping operational activities running smoothly.

Key Responsibilities

• Collaborate with internal stakeholders to ensure compliance records are aligned with project requirements.
• Liaise with clients to confirm bookings, job details and any follow-up to ensure a high level of service delivery.
• Work closely with the Operations Manager on asset and people utilisation, maintenance planning and scheduling.
• Provide day-to-day operational support to supervisors and crews, helping maintain clear communication across teams.
• Help identify and implement process improvements that enhance efficiency, safety, and client satisfaction.
• Assist the Finance Team with operational documentation and follow-up.

What You’ll Bring

• Experience in operations or project administration.
• Experience in construction, transport, manufacturing or a similar heavy industry will be highly regarded.
• Excellent time management, attention to detail, and follow-through.
• Strong written and verbal communication skills, with a proactive team-first approach.
• Confidence working with internal teams and external stakeholders.

What We Offer

• Permanent full-time employment with a growing national business.
• A supportive, practical team culture with clear expectations and strong communication.
• Real exposure to major projects, national clients, and compliance systems.
• Opportunities to develop your operational and coordination skills.
• The opportunity to make a genuine contribution to day-to-day operations.

Ready to Join ACR?

Please note: Only shortlisted candidates will be contacted.