Operational Support Leader: Workforce Onboarding & Compliance

Nacap Pty Ltd

City of Brisbane

On-site

AUD 120,000 - 180,000

Full time

13 days ago
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Benefits offered by this job

Competitive remuneration
Parental leave 16 weeks
Annual leave 22 days
Employee referral program
Discounts program
Career growth opportunities
Novated leasing
Free onsite parking
Modern Eight-Mile Plains office
Strong company culture

Job summary

Nacap Pty Ltd is seeking an experienced Operational Support Lead to join our Brisbane team, delivering workforce onboarding, mobilisation readiness, and compliance across large PNG projects. You’ll lead a high-volume workforce administration function, embedding governance and continuous improvement in a dynamic construction environment.

You will manage onboarding/documentation for payroll and audit needs, coordinate with Work Permit, Immigration and Travel teams, and produce regular workforce

Qualifications

  • Tertiary qualifications in Business Administration, HR, or related discipline; or significant industry experience.
  • 8–10 years' experience in workforce coordination, operational support, HR administration, mobilisation, or similar leadership roles.
  • Experience in projects with multiple stakeholders and complex workforce compliance.

Responsibilities

  • Lead the Operational Support function across PNG projects with professional, responsive workforce services.
  • Provide escalation support and guidance to Operational Support personnel and stakeholders.
  • Ensure compliance with employment, immigration, and workforce-related legislation and policies.

Skills

Leadership
Stakeholder engagement
Analytical thinking
Problem solving
Communication
MS 365

Education

Tertiary qualifications in Business Administration or HR

Tools

Excel
Outlook
Teams
SharePoint
Power BI

Job description

Nacap Pty Ltd is seeking an experienced Operational Support Lead to join our Brisbane team, delivering workforce onboarding, mobilisation readiness, and compliance across large PNG projects. You’ll lead a high-volume workforce administration function, embedding governance and continuous improvement in a dynamic construction environment.

You will manage onboarding/documentation for payroll and audit needs, coordinate with Work Permit, Immigration and Travel teams, and produce regular workforce

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