Clerk (Perioperative Services - Casual) (519348)

Department of Health, Tasmania; West Coast; On-site; AUD 69,000 - 74,000; Part time

Benefits offered by this job

Professional development

Leave entitlements

Fitness Passport

Job summary

Department of Health, Tasmania is seeking a casual Clerk to join the Pre-Assessment Clinic in the North-West region. You will handle booking clinics, liaise with patients, and ensure data accuracy while delivering a friendly front-of-house welcome.

You may rotate to other areas such as Operating Suite clerk duties to backfill leave, and you will work in a multidisciplinary team with emphasis on customer service, compliance with policies, and flexible workflows.

Qualifications

• Experience in administrative functions within a hospital environment.
• Demonstrate flexibility and customer service skills in a multidisciplinary team.
• Well-developed oral and written communication and interpersonal skills.

Responsibilities

• Perform clerical duties in the Pre-Assessment Clinic, including booking clinics and data accuracy.
• Liaise with patients and provide a friendly front-of-house welcome.
• Training may occur in other areas to backfill roles during leave periods.

Skills

Communication skills

Administrative experience

Customer service

Job description

The Team

The Surgical & Perioperative Services North-West manages the wait listing and patient preparation processes for surgical procedures across the region. The department includes the booking offices, pre-assessment clinics and the admissions office, ensuring a smooth patient journey, meeting treat in turn principles.

The Role

The Clerk is responsible for clerical duties within the Pre-Assessment Clinic. This includes booking clinics, liaising with patients, ensuring that data is accurate and providing a friendly front of house welcome. Training may occur in other areas, such as the clerk role within the Operating Suite to ensure all roles have backfill for leave periods.

You will need

• Well-developed oral and written communication and interpersonal skills with a demonstrated ability to interact with public and staff at all levels.
• Experience in administrative functions and the ability to undertake those duties efficiently and effectively within a hospital environment together with knowledge of policies, procedures, guidelines and legislation and how they are used in the workplace.
• Demonstrate flexibility and customer service skills working within an innovative multidisciplinary team including the ability to organise, prioritise and problem solve workflows according to demand.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment

Fixed term, casual, position working as and when required, commencing as soon as possible for approximately 12 months.

• Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary

$68,854 to $73,947 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Union Wages Agreement 2025

Salary Packaging

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Eligibility

Successful applicants will be required to meet the essential criteria.

• It is the Employee’s responsibility to notify an Employer of any new criminal convictions during the course of their employment with the Department.

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

• Conviction checks in the following areas:
  • crimes of violence
  • sex related offences
  • serious drug offences
  • crimes involving dishonesty
• Identification check
• Disciplinary action in previous employment check.

Applicants should note the following criteria are desirable:

• Successful Completion of, or a willingness to undertake, a recognised course in business/office administration and medical terminology
• Demonstrated experience in a healthcare setting

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties:

• Generic Clerk (MCH-NWRH) Band 2 (July 2023) CSU

Application Guide:

• Applicant Guide.docx

For more information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Sue Robertson

Position: Nurse Unit Manager Elective Surgery Access

Phone number: 0417 138 676

Email address: [e-mail]

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Move to Tasmania | Tasmanian

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Tasmanian Health Careers | Tasmanian

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.