Operational Services Officer - Tqeh - Pre-Testing Sra

Sa Health; Australia; On-site; AUD 58,000 - 70,000; Part time

Benefits offered by this job

Salary sacrifice benefits

Annual leave

Fitness Passport

Employee Assistance Program

Job summary

SA Health is seeking an Operational Services Officer in its Pre Analytical Services team. The role supports phlebotomy, specimen collection, administration and sample management to ensure accurate testing and timely diagnosis.

Two salary bands apply (OPS-1 and OPS-2) with pro-rata annual amounts, plus superannuation and salary sacrifice benefits, for permanent part-time work at 30 hours per week. Training and multidisciplinary collaboration are integral to the role.

Qualifications

• Experience in hospital or pathology specimen collection or laboratories.
• Excellent customer service, communication and teamwork skills.
• Knowledge of NATA, confidentiality, infection control and work health and safety.

Responsibilities

• Provide friendly customer service while supporting phlebotomy and specimen collection.
• Manage specimens from receipt to transport and maintain records.
• Support laboratory information systems and respond to enquiries to ensure timely testing.
• Work as part of a collaborative multidisciplinary team.

Skills

Customer service

Attention to detail

Teamwork

Tools

Laboratory information systems

Job description

• Salary: OPS-1 $57,853 - $63,695 p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits
• Salary: OPS-2 $66,441 - $69,504 p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits
• Permanent part-time working 30 hours per week

About the role

OPS-1 Join our Pre Analytical Services team as an Operational Services Officer and help make a meaningful difference to patient care. You’ll provide friendly, high quality customer service while supporting phlebotomy, specimen collection, administration and the accurate management of samples for testing. From preparing, storing and transporting specimens to updating laboratory systems and responding to enquiries, you’ll help ensure quality samples reach the right place at the right time to support timely diagnosis and treatment. With hands on training and support, you’ll build your skills while working closely with a collaborative, multidisciplinary team.

OPS-2 Join our Pre Analytical Services team as an Operational Services Officer and play a vital role in supporting accurate, timely diagnosis and treatment for patients. You’ll deliver friendly, high quality customer service through phlebotomy, specimen collection and administration, while managing specimens from receipt to preparation, storage and transport. Working as part of an integrated team, you’ll use laboratory information systems, maintain accurate patient records and respond to enquiries to help deliver safe, reliable laboratory services.

About You

To thrive as an Operational Services Officer, you’ll bring a strong customer focus, attention to detail and a commitment to quality patient care. You will have:

Experience in hospital or pathology specimen collection or laboratories

Excellent customer service, communication and teamwork skills

Knowledge of NATA, confidentiality, infection control and work health and safety

About us

(SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

What we offer

• Salary Benefits: Enjoy , including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
• Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
• Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
• Employee Assistance Program: Confidential counselling and support services for you and your family via our Employee Assistance Program.

Diversity and inclusion:

Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Operational Services Officer - TQEH - Pre-Testing SRA , Australia