Operational Service Officer

Central Adelaide Local Health Network; Adelaide; On-site; AUD 66,000 - 70,000; Part time

Benefits offered by this job

Salary packaging benefits

Annual leave

Health and fitness benefits

Job summary

Central Adelaide Local Health Network – Adelaide SA is seeking an Operational Services Officer at SA Pathology, Women’s and Children’s Hospital, North Adelaide. You will receive, sort and prepare specimens for testing, maintain records and data, support specimen storage and transport, and respond to customer enquiries with professionalism.

You’ll assist with diagnostic processes, maintain lab standards and contribute to quality improvement in a busy healthcare setting.

Qualifications

• Experience in a laboratory or clinical setting is desirable.
• Familiarity with data entry and medical terminology is advantageous.
• Ability to deliver accurate and timely customer service.

Responsibilities

• Receive, sort and prepare specimens for testing.
• Maintain accurate records and data.
• Support specimen storage and transport and respond to customer enquiries.
• Assist with diagnostic processes and maintain laboratory standards.
• Contribute to quality improvement and adapt to changing priorities.

Skills

Customer service

Data entry

Lab experience

Tools

Millennium system

Job description

Central Adelaide Local Health Network – Adelaide SA

Central Adelaide Local Health Network - Operational Services Officer

Statewide – SA

• Salary: OPS2 - $66,441 - $69,504 p.a. (pro rata) + Superannuation & Salary Sacrifice Benefits
• Location: SA Pathology, Women’s and Children's Hospital, North Adelaide SA 5006
• Part Time working 30 hours per week and temporary up to 31/7/27

About the role

Join SA Pathology as an Operational Services Officer and play an important role in supporting accurate, efficient laboratory services. You’ll receive, sort and prepare specimens for testing, maintain accurate records and data, support specimen storage and transport, and respond to customer enquiries with professionalism and care.

Working alongside medical, scientific, technical and operational teams, you’ll help keep daily laboratory services running smoothly and safely. You’ll assist with diagnostic processes, maintain laboratory standards and contribute to quality improvement, while using initiative to resolve enquiries and manage changing priorities in a busy healthcare environment.

About You

You’re a reliable and organised team member who brings accuracy, initiative and a strong customer focus to a busy laboratory environment. Familiarity with Millennium data entry system and medical terminology will be highly regarded.

To be successful in this role, you will:

• Work accurately, prioritise tasks and meet deadlines
• Communicate clearly and deliver professional customer service
• Use initiative, solve problems and escape issues when needed
• Bring relevant pathology, data entry or laboratory experience

About us

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well‑being of South Australians, across all age groups and at any time of their life or health need.

What we offer

• Salary Benefits: Enjoy flexible salary packaging options, including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
• Professional Development: Opportunity to apply for reimbursement of eligible professional development activities, and access to dedicated leave for ongoing learning.
• Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
• Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
• Employee Assistance Program: Confidential counselling and support services for you and your family via our Employee Assistance Program.

Diversity and inclusion

Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Information

• Please refer to the role description for essential educational/vocational qualifications that may be required.
• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref: 949792

Enquiries to:

• Name: Lou Nesci, SA Pathology LHN Manager-WCH
• Telephone: [phone]***
• Email: *********@sa.gov.au

Application Closing Date

11:55 pm, 2nd of October 2026

Attachments

949792 - RD for Operational Service Officer.pdf

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