Operational Improvement Project Lead – Hybrid

UGL; North Sydney Council; Hybrid; AUD 130,000 - 170,000; Full time

Benefits offered by this job

Hybrid work environment

OneRewards Discount Program

Discounted Medibank health insurance

Wellness Program with AIA Vitality

16 weeks of paid parental leave

Salary continuance insurance

Individual Development Plan

Job summary

UGL is looking for a Systems & Improvement Lead (Business Improvement Project Manager) to drive operational improvement across a national utilities business. Flexible location with hybrid work across North Sydney, Brisbane or Melbourne, within UGL Utilities O&M.

You will gather requirements, map processes and lead implementation to improve performance, working with operational leaders to adopt new tools and ways of working across contracts.

Qualifications

• Experience leading and project managing operational process and system improvement initiatives within maintenance or asset management environments.
• Experience supporting field-based operational workforces within an electricity distribution environment will be highly regarded.
• Strong ability to analyse processes, identify opportunities and implement practical improvements.
• Skilled at building relationships and influencing stakeholders without direct authority.
• Strong organisational and project management skills, with the ability to manage multiple priorities and drive outcomes.

Responsibilities

• Gather, analyse and translate business requirements into practical operational, process and systems improvements.
• Lead improvement initiatives from planning and design through to implementation, adoption and operational handover.
• Document and improve business processes, workflows and operational procedures.
• Partner with operational teams and key stakeholders to deliver successful change and continuous improvement outcomes.
• Support contract mobilisations and operational readiness activities, ensuring people, processes, tools and systems are fit for purpose.

Skills

Project management

Process improvement

Stakeholder engagement

Analytical thinking

Change management

Job description

UGL is looking for a Systems & Improvement Lead (Business Improvement Project Manager) to drive operational improvement across a national utilities business. Flexible location with hybrid work across North Sydney, Brisbane or Melbourne, within UGL Utilities O&M.

You will gather requirements, map processes and lead implementation to improve performance, working with operational leaders to adopt new tools and ways of working across contracts.