Operational Contracts Manager

Zerra DC; Dalby; On-site; AUD 120,000 - 160,000; Full time

Job summary

Zerra DC is building the operating framework for Western Downs Digital Park in Kogan, Queensland. The Operational Contracts Manager will lead procurement, contract establishment and ongoing governance, coordinating with Operations, Design, Legal and Finance to translate requirements into robust commercial outcomes.

This role offers the opportunity to shape the contracting backbone for a new campus, drive tendering and vendor performance, manage risk and enable continuous improvement as the site

Qualifications

• Five+ years of contract, procurement or vendor-management experience.
• Experience running tenders and managing operational service contracts and SLAs.
• Strong commercial judgement, negotiation and stakeholder-management capability.
• Understanding of contract law, compliance, governance and risk.
• Ability to interpret performance and financial data and turn it into action.
• Proactive style with focus on commercial outcomes and contractual detail.

Responsibilities

• Market due diligence and tender processes for operational services.
• Contract establishment, documentation, compliance and SLA governance.
• Vendor KPIs, performance reviews, risk assessments and corrective actions.
• Commercial and financial performance across the contract portfolio.
• Cost and service improvement opportunities supported by data and market insight.
• Cross-functional alignment between operational needs, contract terms and customer requirements.

Skills

Contract management

Procurement

Vendor management

Tendering

SLA governance

Stakeholder management

Contract law

Data interpretation

Job description

Shape the commercial and vendor framework that will support Western Downs Digital Park in operation.

Location Kogan, Queensland | Reports to Commercial Director, Operations

About Zerra DC

Zerra DC develops and operates hyperscale data centre campuses across Australia, Japan and India, delivering capacity at scale into markets being reshaped by the growth of cloud and AI. Zerra DC is part of AGP Sustainable Real Assets, a global infrastructure and real assets business with more than 800 professionals across 15 offices.

Western Downs Digital Park

Western Downs Digital Park is a major new hyperscale data centre campus at Kogan in Queensland. This is an opportunity to help establish the operating organisation, systems and service culture for a critical new digital infrastructure asset from the ground up.

The role

The Operational Contracts Manager will lead the procurement, establishment and ongoing management of the contracts that support site operations. Working across Operations, Design, Development, Legal and Finance, you will translate operational requirements into robust commercial arrangements and ensure vendors deliver against agreed service, cost and performance outcomes.

This is an opportunity to build the operational contracting framework for a new campus rather than inherit an established portfolio. You will combine market engagement and tendering with hands-on contract governance, vendor management, performance reporting and continuous improvement.

What you will lead

• Market due diligence and tender processes for operational services.
• Contract establishment, documentation, compliance and SLA governance.
• Vendor KPIs, performance reviews, risk assessments and corrective actions.
• Commercial and financial performance across the operational contract portfolio.
• Cost and service improvement opportunities supported by clear data and market insight.
• Cross-functional alignment between operational needs, contract terms and customer requirements.

What you will bring

You will be an experienced contracts, procurement or vendor-management professional who has worked within a complex operational environment. Experience with facilities, infrastructure, data centres, industrial services, mining, utilities or another asset-intensive sector would translate well.

• At least five years of relevant contract, procurement or vendor-management experience.
• Experience running tenders and managing operational service contracts and SLAs.
• Strong commercial judgement, negotiation and stakeholder-management capability.
• An understanding of contract law, compliance, governance and risk.
• The ability to interpret performance and financial data and turn it into action.
• A proactive style with equal attention to the wider commercial outcome and contractual detail.

The opportunity

This is a defining appointment within the team that will bring Western Downs Digital Park into operation. You will join at a stage when your experience can directly influence how the campus is mobilised, operated and continually improved.