Operational Assurance Manager

LiveHire Limited; City of Brisbane; On-site; AUD 140,000 - 180,000; Full time

Job summary

MyState is seeking an experienced risk professional to lead the Operational Risk Assurance Program on a 24-month fixed-term basis. Based in Brisbane or Hobart, you will partner with senior leaders to strengthen the control environment and risk maturity.

You will develop the enterprise-wide risk assurance plan, lead assurance reviews, and present findings to executives and board committees, driving continuous improvement and a strong risk culture.

Qualifications

• Significant experience in operational risk, assurance, audit or risk management within banking, insurance, financial services or another highly regulated environment.
• Proven experience delivering assurance programs and assessing control effectiveness across complex organisations.
• Strong understanding of APRA prudential standards, including CPS 220, CPS 230 and CPS 234.
• Experience supporting operational resilience, risk governance or control uplift initiatives.
• Strong analytical and reporting capability, including advanced Excel and data analysis skills.
• The confidence to engage, influence and challenge senior stakeholders.
• Experience preparing reporting and presenting outcomes to executive, committee and board-level audiences.

Responsibilities

• Developing and executing the enterprise-wide Operational Risk Assurance Plan.
• Leading assurance reviews and control testing across key operational risk areas.
• Providing independent Line 2 challenge on control effectiveness, operational resilience, incident management and remediation activities.
• Presenting assurance findings, insights and recommendations to Executive leaders, the Enterprise Risk Committee and Board Committees.
• Monitoring and validating remediation actions to ensure sustainable risk outcomes.
• Leading reviews arising from incidents, breaches and risk events to identify opportunities for continuous improvement.
• Managing the Group's corporate insurance program, including renewals, broker engagement and claims oversight.
• Supporting the ongoing enhancement of risk frameworks, policies and standards.
• Driving risk awareness, capability uplift and a strong risk culture across the organisation.

Skills

Operational risk

Assurance

Audit

Risk management

Stakeholder engagement

Data analysis

Tools

Excel advanced

Data analytics tools

Job description

Are you an experienced risk professional looking for your next impactful role?

At MyState, we're a growing ASX-listed, financial services organisation with ambitious plans and a clear purpose: helping our customers, communities and people thrive.

For experienced risk professionals, this is an opportunity to step into a highly visible role where you'll influence enterprise-wide decision making, strengthen operational resilience, and shape how risk is managed across the business.

Based in Brisbane or Hobart, you'll join a collaborative and forward-thinking Risk team where your expertise will be valued, your voice will be heard, and the impact of your work will be visible across the organisation.

The Opportunity

Reporting to the Senior Manager Enterprise & Operational Risk, this 24-month fixed-term contract offers the opportunity to lead MyState's Operational Risk Assurance Program and play a critical role in strengthening our control environment, operational resilience, and risk maturity.

Working closely with senior leaders across the Group, you'll provide independent assurance and challenge, helping ensure operational risks are effectively identified, managed and monitored.

Key responsibilities include:

• Developing and executing the enterprise-wide Operational Risk Assurance Plan.
• Leading assurance reviews and control testing across key operational risk areas.
• Providing independent Line 2 challenge on control effectiveness, operational resilience, incident management and remediation activities.
• Presenting assurance findings, insights and recommendations to Executive leaders, the Enterprise Risk Committee and Board Committees.
• Monitoring and validating remediation actions to ensure sustainable risk outcomes.
• Leading reviews arising from incidents, breaches and risk events to identify opportunities for continuous improvement.
• Managing the Group's corporate insurance program, including renewals, broker engagement and claims oversight.
• Supporting the ongoing enhancement of risk frameworks, policies and standards.
• Driving risk awareness, capability uplift and a strong risk culture across the organisation.

What You'll Bring

We're looking for a seasoned risk, assurance or audit professional who enjoys partnering with stakeholders, influencing outcomes and driving meaningful improvement.

You'll bring:

• Significant experience in operational risk, assurance, audit or risk management within banking, insurance, financial services or another highly regulated environment.
• Proven experience delivering assurance programs and assessing control effectiveness across complex organisations.
• Strong understanding of APRA prudential standards, including CPS 220, CPS 230 and CPS 234.
• Experience supporting operational resilience, risk governance or control uplift initiatives.
• Strong analytical and reporting capability, including advanced Excel and data analysis skills.
• The confidence to engage, influence and challenge senior stakeholders.
• Experience preparing reporting and presenting outcomes to executive, committee and board-level audiences.

Why Join Us

Whether you're based in Brisbane or Hobart, this role offers a unique opportunity to combine strategic influence with hands‑on ownership.

You'll work closely with senior leaders and governance forums, helping shape enterprise risk outcomes while contributing to a growing organisation that values agility, collaboration and continuous improvement.

In return, you'll enjoy flexible and hybrid working arrangements where the role allows, access to learning and development opportunities, wellbeing support, employee banking benefits, and a culture where people are empowered to make a meaningful difference.

• flexible and hybrid working arrangements where the role allows
• access to learning and development opportunities
• wellbeing support
• employee banking benefits
• a culture where people are empowered to make a meaningful difference

Employment with MyState is subject to background checks including Bankruptcy, Police, and Credit checks to verify your suitability to work in the finance sector.

We are an equal opportunity employer, committed to creating an inclusive work environment where everyone is valued.