Operating Model Senior Analyst - Fixed term until June 2027

Reserve Bank of Australia; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Job summary

The Reserve Bank of Australia is seeking an experienced Operating Model Senior Analyst to drive infrastructure and operations transformation. You will work with the IT Workforce Enablement team and senior stakeholders to deliver artefacts, processes and adoption of a future-state operating model across technology functions.

Responsibilities include coordinating with the I&O Working Group, supporting organisational design and workforce transition planning, and ensuring delivery milestones are met

Qualifications

• Experience delivering large-scale operating model and workforce transformation initiatives.
• Proven track record in technology or enterprise environments.
• Knowledge of governance, workforce planning and change activities.
• Strong stakeholder engagement with business leaders and experts.
• Excellent communication and facilitation skills.
• Ability to balance best practice with practical delivery.
• Experience partnering with IT, HR and cross-functional teams.

Responsibilities

• Deliver Infrastructure & Operations operating model artefacts and outputs.
• Coordinate with the Operating Model Working Group on milestones.
• Support creation of artefacts, processes, and workshop design.
• Provide updates on progress, risks and recommendations.
• Contribute to organisational design and workforce transition planning.
• Support change management and adoption of new structures.
• Mitigate risks and dependencies to ensure delivery.

Skills

Operating model

Organisational design

Business transformation

Workforce transformation

Governance models

Stakeholder engagement

Job description

Fixed term contract until June 2027 Deliver on a high-profile operating model implementation setting the foundations for execution and adoption. Apply your expertise in organisational design, workforce transformation in a complex enterprise environment. Play a key role in building the foundations for the next phase of the RBA's technology transformation journey. Hybrid work environment The Reserve Bank of Australia is undertaking a significant technology infrastructure transformation that will modernise core capabilities and help position the Bank for the future. We're looking for an experienced transformation leader to play a critical role in delivering this strategic initiative. This is a rare opportunity to work at the intersection of technology, strategy and organisational development and change, partnering with senior executives, business leaders and technology specialists to deliver outcomes that matter.

About the team

Information Technology (IT) plays a critical role in delivering and supporting the technology capabilities that enable the Reserve Bank of Australia (RBA) to achieve its strategic objectives. As part of the next phase of our technology transformation journey, the Bank is strengthening the foundations of its technology operating model to enhance service delivery, organisational effectiveness, governance and ways of working. The Operating Model Senior Analyst sits within the IT Workforce Enablement team and reports to the Manager, IT Workforce Enablement. The role will work closely with Operating Model lead (I&O) and Organisational Change Manager who form part of the Operating model Working Group as well as with the People and workforce planning specialists to drive the successful implementation of the future-state operating model.

About the role

As the Operating Model Senior Analyst, you will be responsible for delivering key Infrastructure & Operations operating model activities to drive transformation outcomes across people, process, governance and ways of working. You will play a key role in bringing the model to life through practical implementation, ensuring alignment across stakeholders, dependencies and enabling successful adoption across the technology function.

Key responsibilities include:

• Delivering the Infrastructure & Operations operating model and ensuring delivery of key transformation outputs.
• Partnering with the I&O Working Group to coordinate and deliver on operating model activities, decisions and delivery milestones.
• Enabling business managers and SMEs in the delivery of key artefacts including artefact creation, process documentation and workshop design and facilitation.
• Working closely with the Operating Model Lead to support progress updates, risk management and recommendations.
• Providing expertise in the development and delivery of organisational design, workforce transition planning and people-related change activities.
• Partnering with People, Culture and workforce planning specialists to ensure workforce strategies support future-state organisational requirements.
• Supporting change management and engagement activities to embed new structures, processes and ways of working.
• Monitoring progress, managing risks and dependencies, and proactively driving mitigation actions to ensure successful delivery.

About you

To succeed in this role, you will bring a strong combination of transformation and technical expertise. Proven track record of delivering quality and pragmatic solutions and outputs. You will have:

• Demonstrated experience delivering large-scale operating model, organisational design, business transformation or workforce transformation initiatives.
• A proven track record delivering complex operating model implementation programs within technology or enterprise environments.
• Strong understanding of organisational effectiveness, governance models, workforce planning and contemporary operating practices.
• Good stakeholder engagement and influencing skills, with experience partnering with business leaders and technical subject matter experts.
• Strong communication and facilitation skills, with the ability to engage and align diverse stakeholder groups.
• The ability to balance quality, best practice solutions with practical implementation and delivery.
• Experience designing and delivering capability, communication, and change adoption strategies.
• Experience partnering with Technology (IT), Human Resources, workforce planning and business leaders on organisation-wide change initiatives.
• Strong resilience, adaptability and problem-solving capability, with the ability to navigate ambiguity and drive outcomes in complex environments.

Be More

Be More Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. We know it is the growth and success of our people that drives the RBA forward.

Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

Application Close : November 02, 2026 .