OneCouncil Program Change and Communications Lead

City of Casey; City of Melbourne; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

OWOW

THRIVE Wellbeing Program

Ongoing professional development

Free Workout Wednesdays

Private Health discounts

Free parking

Paid Christmas Shutdown Leave

onsite café

Job summary

City of Casey is seeking the OneCouncil Program Change and Communications Lead to steer the change, training and communications for Casey's Enterprise Resource Platform (ERP) transformation. You will ensure our people are ready, supported and equipped to adopt new ways of working.

Working across a large organisation, you will partner with senior leaders to shape change strategy, influence governance and guide a specialist team delivering change, communications and learning outcomes across the

Qualifications

• Extensive experience leading change within large-scale transformation programs.
• Ability to influence senior executives and build cross-functional alignment.
• Strong leadership to coach and develop teams for delivery excellence.
• Hands-on with both strategic thinking and operational delivery.
• Excellent communication and stakeholder engagement across all levels.

Responsibilities

• Lead change, communications and learning functions for the ERP program.
• Shape change strategy, governance and engagement approaches for workstreams.
• Coach and guide a specialist team delivering outcomes across the program.
• Ensure lasting adoption and benefits realisation beyond go-live.

Skills

Change leadership

Stakeholder engagement

People leadership

Strategic thinking

Communication

Change management

Benefits realisation

Job description

OneCouncil Program Change and Communications Lead

Job no: 497028
Work type: Limited Tenure - Full Time
Location: Bunjil Place
Categories: IT Leadership, Data and Digital, Knowledge Management, Service Delivery, Strategy and Architecture, Compliance and Regulation, Projects, Business Transformation

• Salary: Senior Officer (package commensurate with experience)

Why You’ll Love Working with Us

At the City of Casey, we know that great people deserve a great workplace. That’s why we offer an environment designed to help you thrive both professionally and personally.

• Our Ways of Working (OWOW) - our activity-based model allows you to work in different spaces, locations and with the latest technology.
• THRIVE Wellbeing Program - access a suite of wellbeing initiatives, learning opportunities and resources to support your mental, physical and emotional wellbeing.
• Ongoing professional development to help you grow your skills and advance your career.
• Free Workout Wednesdays, discounted gym memberships and an onsite café - convenience in one place.
• Private Health discounts for employees, through the access of the local government health plan.
• Enjoy our stunning, architecturally designed workspace, complete with free coffee, a community library and free parking.
• Be part of a team that truly lives its values: Dream Big, Empower Each Other, Make Our Community Proud.
• Paid Christmas Shut Down Leave
• And more https://www.casey.vic.gov.au/benefits-of-working-city-of-casey

About the Role

This is an opportunity to lead the people side of one of Casey's most significant organisational transformations.

As the OneCouncil Program Change and Communications Lead, you will lead the change, training and communications functions for Casey's Enterprise Resource Platform (ERP) transformation. You will ensure our people are ready, supported and equipped to successfully adopt new ways of working.

Working across a large and complex organisation, you will partner with senior leaders, Directors and the Executive Leadership Team to shape change strategy, influence decision-making and guide the organisation through transformation. At the same time, you will remain connected to the detail, providing hands‑on leadership and direction to a specialist team responsible for delivering change, communications and training outcomes across the program.

Success in this role requires the ability to seamlessly transition between the strategic and operational. One moment you may be presenting recommendations to governance forums or senior executives, and the next you may be coaching team members, reviewing change impacts, resolving risks or helping shape engagement approaches for a particular workstream.

Importantly, this role is about more than delivering a project. You will lead the organisational change required to ensure OneCouncil delivers meaningful and sustainable benefits long after implementation. You understand that successful transformation is measured not by go-live, but by lasting adoption, improved ways of working and the value realised for the organisation and community over time.

What You’ll Bring

• Extensive experience leading change within large-scale, complex transformation programs that impact multiple business functions and stakeholder groups.
• The ability to influence, challenge and partner with senior executives while building trust and alignment across all organisational levels.
• Strong people leadership capability, with a genuine passion for building team capability, coaching others and creating an environment where people can thrive and perform at their best.
• A proven ability to move between big‑picture strategic thinking and hands‑on delivery, understanding both the enterprise impacts and operational realities of change.
• Exceptional communication and stakeholder engagement skills, with the ability to translate complexity into clear actions and outcomes.
• Experience leading change, communications and learning functions as part of a large transformation program.
• Formal change management certification such as Prosci, PCI, APMG or Agile Change Leadership.
• A focus on benefits realisation and sustainable adoption, with a clear understanding that successful change extends beyond project delivery into long‑term organisational outcomes.
• Willingness to undergo pre‑employment background checks including National Criminal History Check, Working with Children Check & Eligibility to Work check

Applications close at 11:55pm on Sunday 11 October 2026.

Please note: Applications are only accepted via our online portal.

Our Commitment to Diversity & Inclusion

The City of Casey is proud to be an inclusive, child-safe, and equal opportunity employer.

We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA+ communities, multicultural communities, and refugee or migrant backgrounds.

We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.

For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9633 or******@casey.vic.gov.au.

We are a 2026Circle Back Initiative Employer – we commit to respond to every applicant.

The City of Casey reserves the right not to make any appointments for this position. For more information about the City of Casey and to stay updated, follow us on LinkedIn.

Advertised: 01 Oct 2026 AUS Eastern Standard Time
Applications close: 11 Oct 2026 AUS Eastern Daylight Time