On‑Site Mechanical Cutting Specialist — Maximise Uptime

Sandvik; Mackay Regional; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Superannuation contributions

Comprehensive Employee Benefits

Company-wide bonus scheme

Paid parental leave

Extensive training opportunities

Wellbeing program

Ongoing development

Job summary

Sandvik Mining in Mackay, QLD seeks a Product Specialist- Mechanical UG Coal to embed with customer operations and maximise uptime, safety and cost efficiency. You will diagnose issues, train personnel, and drive improvements with Sandvik’s teams, while meeting EHS standards.

The role requires seven years’ post‑trade experience in underground mining, a Mechanical Trade Certificate, and willingness to travel to sites across Queensland. Strong communication and customer‑facing skills are essential.

Qualifications

• Seven years post‑trade experience in underground mining.
• Experience delivering technical training to maintenance personnel and operators.
• Mechanical trade qualification and ability to travel to sites in QLD.

Responsibilities

• Deliver on-site technical support to diagnose and resolve equipment issues.
• Coach service network on operation, maintenance and troubleshooting.
• Lead root cause analysis investigations for component failures.
• Utilise telemetry data to optimise Bolter Miner fleet performance.
• Coordinate with planning to prioritise corrective work and warranty claims.

Skills

Technical training

On-site support

Customer facing

Education

Mechanical Trade Cert

Tools

Sandvik Mechanical Cutting equipment

Job description

Sandvik Mining in Mackay, QLD seeks a Product Specialist- Mechanical UG Coal to embed with customer operations and maximise uptime, safety and cost efficiency. You will diagnose issues, train personnel, and drive improvements with Sandvik’s teams, while meeting EHS standards.

The role requires seven years’ post‑trade experience in underground mining, a Mechanical Trade Certificate, and willingness to travel to sites across Queensland. Strong communication and customer‑facing skills are essential.