On-Site Calibration Engineer – Field Service

Testo Pty Ltd; Melbourne; On-site; AUD 60,000 - 90,000; Full time

Job summary

Testo Pty Ltd, a leader in portable instrumentation, seeks a service calibration specialist to perform in-house and on-site calibration, provide customer support, and generate accurate service documentation. You will liaise with customers on-site, ensure quality and safety standards, and assist with installation and commissioning.

Travel across Australia will be required as the role develops. The ideal candidate has electronics/instrumentation related qualifications and strong English

Qualifications

• Experience in service & calibration roles.
• Qualifications in electronics or related field.
• Ability to work independently or in a team.
• Excellent English communication.
• Willingness to travel across Australia.
• On-site calibration travel required.

Responsibilities

• Perform in-house and on-site calibration of Testo instruments and systems.
• Provide technical customer support by phone, e-mail or in person.
• Diagnose and troubleshoot technical issues, providing practical solutions.
• Prepare calibration reports, service documentation and job records.
• Liaise professionally with customers on site explaining findings and recommendations.
• Ensure compliance with quality systems, safety requirements and calibration standards.
• Timely preparation and follow up of customer quotes.
• Connect to, configure and verify instruments that interface with customer IT systems or networks.
• Assist with servicing, troubleshooting and repair of equipment.
• Support installation, pre-commissioning and post commissioning activities.
• Keep Sales department updated with any known faults.
• Liaise & follow up with HQ for all service enquiries and complaints.
• Promote Testo service capabilities – promotions in conjunction with marketing.
• Carry out other tasks as required.

Skills

Service & calibration experience

Independent & team work

English communication

IT literacy (Microsoft 365/CRM)

Willingness to travel Australia

Education

Electronics/Instrumentation/Electrical/Mechatronics/HVAC/R or related field

Tools

SAP

Microsoft 365/CRM

Job description

Testo Pty Ltd, a leader in portable instrumentation, seeks a service calibration specialist to perform in-house and on-site calibration, provide customer support, and generate accurate service documentation. You will liaise with customers on-site, ensure quality and safety standards, and assist with installation and commissioning.

Travel across Australia will be required as the role develops. The ideal candidate has electronics/instrumentation related qualifications and strong English