On-Floor Hospitality Leader

Endeavour Group; Gold Coast City; Presencial; AUD 60.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discounts

Wellbeing support

ALH/Endeavour Group network access

Descripción de la vacante

Endeavour Group's Coomera Tavern on the Gold Coast is seeking an hands-on Assistant Manager to lead the front-of-house and gaming lounge teams during busy lunch, dinner, and weekend periods. You’ll work closely with the Publican to ensure safe, smooth operations, high service standards, and a vibrant venue atmosphere.

The role demands on-floor supervision, strong people skills, and a current RSA/RSG, RMLV and Approved Managers Licence in line with state requirements.

Formación

• Hands-on role requiring hands-on supervision and on-floor leadership.
• RSA/RSG, RMLV and Approved Managers Licence required by state regulations.
• Experience supervising in bar, bistro or gaming room environments preferred.

Responsabilidades

• Lead peak trade flow on the floor and coach a high-energy team.
• Collaborate with Publican to keep the pub running smoothly, safely, and with a great vibe.
• Represent the venue when the boss is away and maintain service standards.
• Address hiccups proactively to prevent issues and maintain guest satisfaction.
• Deliver energy, service, and smiles across every shift.

Conocimientos

Team leadership

Customer service

On-floor management

Communication

People skills

Descripción del empleo

Endeavour Group's Coomera Tavern on the Gold Coast is seeking an hands-on Assistant Manager to lead the front-of-house and gaming lounge teams during busy lunch, dinner, and weekend periods. You’ll work closely with the Publican to ensure safe, smooth operations, high service standards, and a vibrant venue atmosphere.

The role demands on-floor supervision, strong people skills, and a current RSA/RSG, RMLV and Approved Managers Licence in line with state requirements.