On-Call IT Support Engineer - Desktop & Network Expert

EIL Global; City of Brisbane; On-site; AUD 41,000 - 69,000; Part time

Job summary

Eil Global is a IT services provider operating in Asia Pacific and EMEA with offices in Adelaide, Australia. The Brisbane/Queensland site supports on-call, ticket-based, freelance and casual engagements across desktop, network and data centre technologies.

The team handles SLA-based support including on-site and remote troubleshooting for clients in the region. Strong English with local language is required; dispatch-based mode applies.

Qualifications

• Experience handling desktop and network issues.
• Able to install and upgrade operating systems.
• Install patches and updates.
• Perform software and hardware break-fix.
• Solid IT engineering fundamentals.
• Basic Wi-Fi knowledge.
• Knowledge of LAN, WAN, switches and routers.
• Install and administer MS Office.
• Business English with local language.

Responsibilities

• Handle desktop and network issues.
• Install and upgrade operating systems.
• Install patches.
• Perform software and hardware break-fix.
• Provide IT engineering support.
• Maintain Wi-Fi basics.
• Configure LAN/WAN/Switch/Router.
• Install and administer MS Office.
• Use business English with local language.

Skills

Desktop issues

Network issues

OS installation

Patches deployment

Break/fix hardware

Wi-Fi basics

LAN/WAN/Switch/Router

MS Office

Business English

Job description

Eil Global is a IT services provider operating in Asia Pacific and EMEA with offices in Adelaide, Australia. The Brisbane/Queensland site supports on-call, ticket-based, freelance and casual engagements across desktop, network and data centre technologies.

The team handles SLA-based support including on-site and remote troubleshooting for clients in the region. Strong English with local language is required; dispatch-based mode applies.