Officer Flight Dispatch

Qantas; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible leave options

Discounted air travel for employee and

Salary packaging program

Wellbeing app and health programs

Job summary

Qantas is seeking a Flight Planner for full-time, 15-month fixed-term roles based in Mascot, Sydney. You will develop flight plans for domestic and international routes, work in a safety-focused team, and contribute to operational excellence in a dynamic airline environment.

The role requires strong customer service, communication and analytical skills, with the ability to lead and support colleagues under tight deadlines.

Qualifications

• Sound understanding of the airline business including operations and commercial activity
• Strong customer service focus with the drive to meet and exceed expectations; ability to lead and support teammates
• Analytical, problem solving and decision-making skills in high pressure environments
• Strong written and verbal communication skills across all levels of the organisation
• Strong organisational skills to prioritise tasks and meet deadlines

Responsibilities

• Develop flight plans domestically and internationally for the Qantas network
• Provide direction and support to team members to meet business objectives
• Demonstrate analytical, problem-solving and decision-making abilities in disrupted operations
• Communicate effectively at all levels of the organisation, including negotiations and conflict resolution

Skills

Customer service orientation

Analytical thinking

Communication skills

Team leadership / motivation

Adaptability under pressure

Education

Aviation Management or related discipline (desirable)

Job description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Opportunity to develop flight plans both domestically and internationally for the Qantas network
• Be part of a team that values safety, recognition and teamwork
• Multiple full-time, 15-month fixed-term shift work opportunities based in Mascot, Sydney

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

We pride ourselves on forward thinking. We’re not afraid to challenge, we invent boldly, and we purposefully disrupt. In an industry characterised by competition and change, we stay ahead of the game by innovating and creating outstanding products and services for our customers.

What You’ll Bring To The Role

• Sound understanding of the airline business including operations and commercial activity and priorities.
• Strong customer service focus, with the drive to meet and exceed expectations. Demonstrated ability to provide direction, lead, motivate and support team members to meet business objectives.
• Demonstrated analytical, problem solving and decision-making skills in a high pressure environment.
• Strong written and verbal communication skills, with the ability to communicate effectively at all levels of the organisation. This includes sound influencing, negotiation and conflict resolution skills.
• Strong organisational skills with the ability to prioritise conflicting tasks in order to meet strict deadlines
• Solid experience working in an operational environment, with experience in disruption management
• Tertiary qualifications in Aviation Management or relevant discipline is desirable but not essential.
• English Level 5 Proficiency is required

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.

Applications close

Thursday 22nd October 2026