Office Operations & Experience Manager

Technium; City of Melbourne; On-site; AUD 80,000 - 115,000; Full time

Benefits offered by this job

Birthday off

Bi-annual bonus program

Employee Assistance Program

Learning and development

Travel to satellite offices

Regular social events

Modern Melbourne CBD office

Fully stocked kitchen

Job summary

Technium in Melbourne is seeking an Office Operations & Experience Manager to own daily office operations and support satellite offices and remote employees. You’ll oversee facilities, budgets, suppliers and employee experience while driving workplace initiatives.

Success comes from being highly organized, commercially minded, proactive and able to make decisions independently, balancing strategic planning with hands-on execution to deliver a great workplace.

Qualifications

• Strong organizational skills with the ability to manage multiple priorities.
• Proactive, ownership mindset and problem-solving approach.
• Experience negotiating supplier contracts and managing invoices.
• Experience delivering employee events and workplace initiatives.

Responsibilities

• Own the Melbourne office operations and support satellite offices and remote staff.
• Build relationships with building management, contractors, suppliers and service providers.
• Forecast expenditure, manage budgets and process invoices.
• Coordinate employee experience, events and workplace initiatives.
• Drive process improvements to enhance workplace efficiency and culture.

Skills

Organization

Budgeting

Negotiation

Event planning

Attention to detail

Job description

At Technium, our mission is to continuously deliver innovative software and process solutions that keep our clients at the forefront of the forex trading industry.

We're a collaborative, fast-paced business that values ownership, continuous improvement and genuine care for our people. We believe that exceptional workplaces don't happen by accident—they're intentionally designed, thoughtfully managed and continuously improved.

About Technium

At Technium, our mission is to continuously deliver innovative software and process solutions that keep our clients at the forefront of the forex trading industry.

We're a collaborative, fast-paced business that values ownership, continuous improvement and genuine care for our people. We believe that exceptional workplaces don't happen by accident—they're intentionally designed, thoughtfully managed and continuously improved.

About the Role

This isn't your typical Office Manager role.

We're looking for someone who genuinely enjoys being the person who keeps everything running seamlessly. Someone who notices the details others miss, anticipates problems before they arise, and takes pride in creating an environment where people can do their best work.

As our Office Operations & Experience Manager, you'll own the day-to-day operations of our Melbourne office while supporting our satellite offices and remote employees. You'll be responsible for everything from facilities, suppliers and budgets through to employee experience, events and workplace initiatives.

One day you might be negotiating with building management, reviewing operational budgets with Finance or improving workplace processes. The next, you'll be coordinating an all-company event, welcoming new employees or solving an unexpected operational challenge.

Success in this role comes from thinking ahead rather than reacting. You'll thrive if you're naturally organised, commercially minded, highly proactive and comfortable making decisions independently. You won't be someone who waits for a checklist - you'll already be working on tomorrow's priorities while today's are running smoothly.

You'll work closely with senior leaders across the business who have high expectations and value attention to detail. The ability to anticipate needs, communicate proactively and consistently deliver a high standard of execution will be essential.

This role is available on either a full-time or part-time basis and requires you to work from our Melbourne CBD office 3- 4 days per week.

What You'll Do

Own Workplace Operations

• Take end-to-end ownership of the daily operations of our Melbourne office, ensuring everything runs smoothly without requiring direction.
• Build and maintain strong relationships with building management, contractors, suppliers and service providers.
• Proactively identify operational improvements and implement better ways of working.
• Ensure our workplace consistently reflects the high standards we expect for both employees and visitors.
• Manage office supplies, catering, equipment, facilities and workplace resources to ensure nothing is overlooked.

Deliver Exceptional Workplace Experiences

• Design and deliver engaging employee events, celebrations and recognition initiatives throughout the year.
• Partner with People Operations to deliver an exceptional onboarding experience for new employees.
• Champion initiatives that promote inclusion, wellbeing and connection across our teams.
• Continuously seek feedback and measure the success of workplace initiatives to improve employee experience.

Financial & Operational Planning

• Own the workplace operating budget, partnering closely with Finance to forecast expenditure, monitor costs and manage invoices.
• Ensure events and workplace initiatives deliver great experiences while remaining commercially responsible.
• Manage supplier contracts and identify opportunities to improve value and efficiency.

Partner Across the Business

• Build trusted relationships with leaders across the business to understand upcoming priorities and anticipate operational requirements.
• Support organisational change initiatives through effective planning, communication and execution.
• Coordinate workplace support for satellite offices and remote employees where required.

What We're Looking For

We're less interested in someone who's held an Office Manager title and more interested in how you approach your work.

You’ll likely be someone who:

• Naturally thinks several steps ahead and enjoys anticipating what needs to happen next.
• Takes ownership and accountability without waiting to be told what to do.
• Has exceptional organisational skills and effortlessly manages multiple competing priorities.
• Enjoys balancing strategic planning with hands-on execution - you'll happily negotiate supplier contracts in the morning and restock the kitchen in the afternoon.
• Has strong commercial awareness and is confident managing budgets, invoices and supplier relationships.
• Builds credibility quickly and communicates confidently with stakeholders at every level of the business.
• Has outstanding attention to detail while never losing sight of the bigger picture.
• Remains calm, adaptable and solutions-focused when priorities change.
• Loves improving processes and finding smarter, more efficient ways of working.
• Understands that a great workplace experience is built on operational excellence just as much as memorable events.

You'll Be Successful If You...

• Notice things before anyone else does.
• Get genuine satisfaction from creating order and solving problems.
• Love planning ahead rather than reacting.
• Can comfortably manage multiple moving parts without dropping the ball.
• Take pride in delivering work to a consistently high standard.
• Build trust by following through on your commitments.
• Are just as happy rolling up your sleeves to organise office supplies as you are presenting an operational plan to senior leaders.
• Believe no task is beneath you because every detail contributes to a great workplace.

Why we think you'll love Technium

We genuinely believe our people are our greatest asset, and we're committed to creating an environment where everyone can thrive.

In addition to a competitive salary and annual bonus opportunity, we offer:

• Modern Melbourne CBD office with a fully stocked kitchen and drinks fridge.
• Regular social events and team celebrations.
• Bi-annual bonus program (after 12 months' service).
• Employee Assistance Program for you and your family.
• Ongoing learning, coaching and career development.
• Opportunities to travel to our satellite offices.
• Your birthday off every year

A Final Note

This role is perfect for someone who gets genuine satisfaction from making things work.

You'll enjoy creating structure from complexity, improving the way things are done and quietly making everyone else's day easier. You'll be trusted to own your function, bring ideas to the table and continuously raise the standard of how our workplace operates.

If you're looking for a role where your initiative, organisation and operational mindset will make a visible impact every day, we'd love to hear from you.

Technium's mission is to continuously deliver evolving software and process solutions that keep our clients at the forefront of the forex trading industry.

We are a collaborative and flexible workplace, and we pride ourselves on the diversity of our team. We embrace change and see opportunities to continuously improve.