Office of the General Manager - Office Manager

Careers at Council; Maitland; On-site; AUD 110,000 - 122,000; Full time

Benefits offered by this job

Flexible work arrangements

14 weeks paid parental leave

2 weeks' personal leave & 4 weeks of A

My Leave

Long Service Leave

Ongoing training and development

Fitness Passport

Healthy Employee Program

Job summary

Maitland City Council is seeking an Office Manager to lead the Office of the General Manager, delivering high-level administrative support to the General Manager, Mayor, and Councillors.

You will manage executive functions, coordinate governance processes and drive continuous improvement within a small, capable team.

Qualifications

• To be successful in this role, you will hold a Diploma in Business, Administration, Compliance, or a related discipline, or possess an equivalent combination of contemporary experience, education and professional training.
• You will bring extensive experience delivering high level administrative, executive and secretariat support within a complex environment, coupled with demonstrated leadership capability and a proven ability to coach, mentor and develop staff to achieve high performance outcomes.
• With strong critical thinking and analytical skills, you will be adept at interpreting complex information, identifying key insights and preparing business-focused reports and recommendations that support informed decision making. Your ability to manage competing priorities, exercise sound judgement and build productive relationships with a diverse range of stakeholders will be key to your success in this role.

Responsibilities

• Lead day-to-day operations of the Office of the General Manager and deliver high-quality administrative services.
• Coordinate Councillor support services and oversee governance processes.
• Support Council meetings, briefings and agenda management, and corporate diary management.
• Coach, mentor and develop staff to achieve high performance outcomes.

Skills

Executive support

Secretariat support

Leadership

Staff coaching

Stakeholder management

Analytical thinking

Education

Diploma in Business, Administration, Compliance

Job description

Office of the General Manager - Office Manager

Maitland City Council is seeking a highly skilled Officer Manager, to join our dynamic Office of the General Manager team, to support in the provision of high level senior administrative support to the General Manager, Mayor and the City's Councillors.

As the Office manager you will lead the day to day operations of the Office of the General Manager, ensuring the delivery of high quality administrative services across the team. You will be responsible for managing complex executive support functions, coordinate Councillor support services, overseeing key governance process and driving continuous improvement.

You will lead a small but highly functioning administrative team and act as a key liaison between the General Manager, Councillors, Executive Leadership Team and internal stakeholders. You will also support Council meetings, briefings and agenda management processes and support civic functions and corporate diary management.

The Opportunity:

Maitland City Council is seeking a highly skilled Officer Manager, to join our dynamic Office of the General Manager team, to support in the provision of high level senior administrative support to the General Manager, Mayor and the City's Councillors.

As the Office manager you will lead the day to day operations of the Office of the General Manager, ensuring the delivery of high quality administrative services across the team. You will be responsible for managing complex executive support functions, coordinate Councillor support services, overseeing key governance process and driving continuous improvement.

You will lead a small but highly functioning administrative team and act as a key liaison between the General Manager, Councillors, Executive Leadership Team and internal stakeholders. You will also support Council meetings, briefings and agenda management processes and support civic functions and corporate diary management.

About you:

To be successful in this role, you will hold a Diploma in Business, Administration, Compliance, or a related discipline, or possess an equivalent combination of contemporary experience, education and professional training.

You will bring extensive experience delivering high level administrative, executive and secretariat support within a complex environment, coupled with demonstrated leadership capability and a proven ability to coach, mentor and develop staff to achieve high performance outcomes.

With strong critical thinking and analytical skills, you will be adept at interpreting complex information, identifying key insights and preparing business-focused reports and recommendations that support informed decision making. Your ability to manage competing priorities, exercise sound judgement and build productive relationships with a diverse range of stakeholders will be key to your success in this role.

Benefits:

This is a full-time, permanent role working a 35-hour week, with a base salary range of $110,153 - $122,270 per year + 12% super.

Council also offers a range of other benefits for its employees, including:

• Flexible work arrangements
• 14 weeks paid parental leave
• 2 weeks' personal leave & 4 weeks of annual leave
• One extra week of "My Leave" a year (to use how you like!)
• Long Service Leave after five years
• Ongoing training and development
• Fitness Passport
• Healthy Employee Program

Applications close: Sunday 22 November 2026

Only candidates with current Australian work rights (Australian citizens, permanent residents, NZ citizens with a current passport, valid work visa) will be considered.

Diversity, Equity, and Inclusion

Maitland City Council is dedicated to providing a workplace that is inclusive and supportive and is reflective of the diverse community we serve. We support equal opportunities for all employees, and encourage applications from people from all cultures, nationalities, identities, and abilities. We believe all employees have the right to feel valued, respected and heard. If you have any special considerations or accessibility requirements, please let us know in the recruitment process how we are able to meet your needs.

If you require special assistance, or have any questions about the recruitment process please contact us for a confidential conversation (***********@maitland.nsw.gov.au)