Business Support Officer - Open Spaces and Community Facilities

Cessnock City Council; Cessnock; In loco; AUD 50.000 - 58.000; Part-time

Vantaggi offerti da questo lavoro

14% employer superannuation

My Leave, Paid Parental Leave and ConC

Concessional Christmas Leave

Long Service Leave after 5 years

Ongoing training and development

Generous corporate fitness program

Annual flu vaccination provided

Free parking on-site

Descrizione del lavoro

Cessnock City Council is seeking a part-time Business Support Officer to assist the Open Space and Community Facilities Unit. This role blends administration, customer service and project support, collaborating with internal teams, contractors and the community to keep services running smoothly.

Applicants should have a Certificate III in Business Administration or equivalent, plus administrative experience, strong organisational and communication skills, and advanced Microsoft Office

Competenze

• Certificate III in Business Administration or equivalent experience.
• Administrative experience with strong organisational and communication skills.
• Advanced Microsoft Office skills; experience with document management systems and records management.

Mansioni

• Provide administrative support including document preparation and records management.
• Respond to telephone and email enquiries; arrange cemetery appointments and assist with general Open Space & Community Facilities enquiries.
• Coordinate meetings, training, events and other unit activities.
• Assist with development application referrals, cemetery administration, information requests and project support.
• Maintain accurate records and contribute to process improvements.

Conoscenze

Organisational skills

Communication skills

Advanced Microsoft Office

Formazione

Certificate III in Business Administration

Strumenti

Document management systems

Descrizione del lavoro

Business Support Officer - Open Spaces and Community Facilities

Ready for an administration role that offers more than the usual day-to-day tasks?

We’re looking for an organised and customer focused Business Support Officer to support Council’s Open Space and Community Facilities Unit on a part-time basis. This varied role combines administration, customer service and project support, working with internal teams, contractors and the community to help keep services running smoothly.

In this role, you will:

• Provide administrative support, including document preparation, records management and responding to enquiries.
• Provide customer service support by responding to telephone and email enquiries, including arranging cemetery appointments and assisting with general Open Space & Community Facilities enquiries.
• Coordinate meetings, training, events and other unit activities.
• Assist with development application referrals, cemetery administration, information requests and project support.
• Maintain accurate records and contribute to process improvements.

To be successful, you’ll have a Certificate III in Business Administration or equivalent experience, along with administrative experience, strong organisational and communication skills, and advanced Microsoft Office skills. Experience with document management systems, customer requests and records management will also be valuable.

Knowledge of Local Government operations and processes would be highly desirable.

To find out more about your next career opportunity:Position Description

About the Opportunity

Ready for an administration role that offers more than the usual day-to-day tasks?

We’re looking for an organised and customer focused Business Support Officer to support Council’s Open Space and Community Facilities Unit on a part-time basis. This varied role combines administration, customer service and project support, working with internal teams, contractors and the community to help keep services running smoothly.

In this role, you will:

• Provide administrative support, including document preparation, records management and responding to enquiries.
• Provide customer service support by responding to telephone and email enquiries, including arranging cemetery appointments and assisting with general Open Space & Community Facilities enquiries.
• Coordinate meetings, training, events and other unit activities.
• Assist with development application referrals, cemetery administration, information requests and project support.
• Maintain accurate records and contribute to process improvements.

To be successful, you’ll have a Certificate III in Business Administration or equivalent experience, along with administrative experience, strong organisational and communication skills, and advanced Microsoft Office skills. Experience with document management systems, customer requests and records management will also be valuable.

Knowledge of Local Government operations and processes would be highly desirable.

To find out more about your next career opportunity:Position Description

Remuneration

$36.05 - $41.75 per hour plus superannuation

The Benefits

With a varied workload and opportunities to develop your expertise, this role offers professional growth, flexibility and a range of benefits to support your work and life outside of Council.

• Part-time, 21 hours per week (Days of work will be Monday, Wednesday and Friday)
• 14% employer superannuation
• My Leave, Paid Parental Leave and Concessional Christmas Leave
• Long Service Leave after 5 years
• Ongoing training and development opportunities including access to Council's Study Assistance program
• Generous corporate fitness program for you and your immediate family members
• Annual flu vaccination provided
• Free parking on-site

Pre-Employment Screening

Please note, prior to an offer of employment being made, recommended candidates may be required to undertake a medical assessment (including drug and alcohol testing) and other pre-employment checks, such as references, employment history checks, working with children checks or a criminal record check.

About Us

At Cessnock City Council our success is built by our people and core values. We offer you a direct connection to the community, providing opportunities to both inspire growth and sustainability in our diverse region. We're committed to building a passionate and inclusive workforce.

We are committed to the value of respect, and we strive to have an inclusive workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals of all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTQIA+ community, veterans and people with disabilities.

We partner with the Veterans Employment Program and the NSW Government to implement recruitment practices dedicated to supporting veterans to pursue a career in local government. Our aim is tosupport veterans finding suitable, sustainable and meaningful employment.

There are options available to request adjustments. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact***********@cessnock.nsw.gov.aufor a confidential discussion.

Applications Close: Thursday 5 November 2026 at 11:30pm

Who to Contact: Natalie McCloy, Team Leader Business Support - Open Space & Community Facilities on (02) 4993 4***

You must have the right to live and work in Australia to apply for this position.

Guided by staff values of integrity, respect, teamwork, accountability and excellence, Cessnock City Council is indeed an attractive, thriving Council and employer of choice.