Office Manager (Professional services)

Your GM Pty Ltd; Melbourne; Hybrid; AUD 75,000 - 90,000; Part time

Benefits offered by this job

Part-time in-office routine with some

Exposure to firm principals and senior

Structured onboarding and training

Variety across multiple firms

Job summary

Your GM Pty Ltd is a business consultancy that embeds an executive team into professional services firms and runs operations using their Propeller Method. We are seeking a hands-on administrator to support day-to-day running across client firms and to help build the systems behind it.

The role is pro rata FTE (10–25 hours per week over 4 days in house) with in-office presence and some remote work. You will report to the General Manager and Operations Manager and work with firm principals to

Qualifications

• Experience in professional services settings (law/accounting/medical)
• Confidence with practice management software and reporting
• Discretion with confidential information
• Ability to juggle priorities and deadlines
• Proactive approach to fix or build things properly

Responsibilities

• Prepare regular utilisation and cashflow reporting for firm principals
• Support payroll processing, filing and accounts administration
• Help with month-end tasks and maintain tidy audit-ready records
• Manage tasks and workflows in practice management systems such as Actionstep
• Build and maintain process documents and checklists to streamline work
• Coordinate recruitment from advertising to interview scheduling
• Run new starter onboarding including setup and training materials
• Support 30/60/90 day check-ins for new team members
• Coordinate marketing content and routing drafts for review and sign-off

Skills

Practice management software

Microsoft 365/Teams

Number spotting & reporting

Prioritisation & stakeholder mgmt

Clear professional communication

Discretion with confidential data

Proactive problem solving

Tools

Actionstep

Job description

Reporting to the General Manager and Operations Manager, you'll keep the day-to-day running across client firms while helping build the systems behind it. This is a hands-on role for someone who likes things done properly, on time, and without fuss.

Reporting to the General Manager and Operations Manager, you'll keep the day-to-day running across client firms while helping build the systems behind it. This is a hands-on role for someone who likes things done properly, on time, and without fuss.

About the role

Reporting to the General Manager and Operations Manager, you'll keep the day-to-day running across client firms while helping build the systems behind it. This is a hands-on role for someone who likes things done properly, on time, and without fuss.

PRO RATA FTE. $75,000- $90,000 + super (maximum) 10-25 hours per week over 4 days in house.

Key responsibilities

• Prepare regular utilisation and cashflow reporting for firm principals

• Support payroll processing, filing and accounts administration

• Help with month-end tasks and keep financial records tidy and audit-ready

• Manage tasks and workflows in practice management systems such as Actionstep

• Build and maintain task-based processes so work moves between staff without the email chains

• Keep procedures, checklists and position descriptions current as the work changes

• Coordinate recruitment, from advertising and screening through to interview scheduling

• Run new starter onboarding, including setup, induction and training materials

• Support 30, 60 and 90 day check-ins for new team members

• Coordinate marketing content, including routing drafts to lawyers for review and sign-off

About you

• Experience in a law firm, accounting practice, medical practice or other professional services setting

• Confidence with practice management software, Microsoft 365 and Teams

• Comfort with numbers and reporting

• The ability to juggle several priorities, stakeholders and deadlines

• Clear, professional communication, both written and verbal

• Discretion with confidential client and staff information

• A proactive approach. If something's broken, you fix it or build it properly

• Experience with Actionstep, payroll or recruitment coordination will be well regarded

Benefits

• Part-time hours with a set in-office routine and some remote work

• Direct exposure to firm principals and senior leadership

• Structured onboarding and training, starting with the reporting that matters most

• Variety across multiple firms, so no two weeks look the same

• A chance to shape systems and processes that make a real difference

• A supportive, values-driven team that backs its people

About us

Your GM is a business consultancy. We embed an executive team into professional services firms and run their operations using the Your GM Propeller Method. We help firm owners scale, structure and step back.