Office Manager

Volcankitchens; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

Volcan Kitchens in Melbourne, a premier high-end cabinetry specialist, seeks an organised Office Manager to run daily operations and support project teams across multiple locations. You will uphold our professional image, manage administrative processes, and liaise with suppliers to ensure smooth project delivery.

The role requires strong MS Office proficiency, team leadership, and a proactive, detail-focused mindset.

Qualifications

• 3+ years in Office/Administration management or similar role.
• Strong office systems and procedures experience; MS Office proficiency.
• Experience in document control, compliance records and basic financial administration.
• Excellent organizational and multitasking abilities; prioritisation skills.
• Excellent communication and interpersonal skills across all levels.
• Ability to work independently, resolve operational issues and support management decisions.
• English fluency; Mandarin language skills are an advantage.

Responsibilities

• Manage daily office operations and ensure efficient workflow across locations.
• Establish and maintain office record-keeping and document management systems.
• Lead and supervise administrative team; allocate tasks and manage performance.
• Coordinate resources and facilities to meet design-first showroom standards.
• Support financial administration; monitor budgets and process invoices.
• Liaise with suppliers and service providers to maintain good relationships.
• Ensure compliance with OHS/WHS regulations and legislation.
• Manage office resources, including supplies and equipment, for continuity.
• Coordinate meetings and provide high-level admin support to management and project teams.

Skills

Office management

Team leadership

Document control

Budget monitoring

Communication

English fluency

Mandarin advantage

Tools

MS Office Suite

Word

Excel

Job description

About Us

Founded in 2018, Volcan Kitchens is a premier Melbourne specialist in high-end custom cabinetry. We partner with elite builders and developers, such as Fencon and Virgon, to deliver precision-crafted joinery for luxury residential and commercial projects. From initial design to final installation, we pride ourselves on excellence. Our clientele is diverse, including a significant proportion of Chinese-speaking developers and high-end residential clients, which demands exceptional cross-cultural communication and service standards.

The Role

We are seeking a highly organised and proactive Office Manager to become the operational heart of our growing business. You will be responsible for organising and controlling all administrative functions, ensuring seamless office operations, and supporting our project and partner teams. You will play a key part in maintaining the high standards and professional image that Volcan Kitchens is known for. This role will also serve as a key operational hub for communication with our diverse clientele and partners.

Duties and Responsibilities

• 1. Manage daily office operations and ensure efficient workflow across all business locations.


• 2. Establish, maintain and ensure the integrity of office record-keeping and document management systems.


• 3. Lead and supervise the administrative team, including task allocation, performance management, training, and serving as the primary point for issue resolution.


• 4. Coordinate resources and facilities, ensuring the office and showroom presentation meets the company’s "Design First" standards.


• 5. Support financial administration by monitoring budgets, processing invoices, and maintaining up-to-date financial records.


• 6. Liaise with external contacts like suppliers and service providers to build good working relationships.


• 7. Ensure the office environment complies with all OHS/WHS regulations and relevant government legislation.


• 8. Manage office resources, including ordering supplies and maintaining equipment, to ensure operational continuity.


• 9. Coordinate meetings and provide high-level administrative support to management and project teams.

Qualifications

• 1. Minimum 3 years experience in Office Manager / Administration Manager or similar role.


• 2. Strong expertise in managing office systems and administrative procedures, with advanced proficiency in MS Office Suite (Word, Excel) and general office software.


• 3. Experience in document control, compliance records, basic financial administration.


• 4. Strong organisational and multi-tasking abilities with the capacity to prioritise competing tasks.


• 5. Excellent communication and interpersonal skills, with the ability to build strong relationships at all levels of the organisation


• 6. Ability to work independently, solve operational issues and support management decisions.


• 7. Fluency in English Proficiency in English is essential. Mandarin language skills will be considered an advantage.