Office Administrator

Cool Group of Companies (AUS) Pty Ltd; Morwell; On-site; AUD 50,000 - 60,000; Full time

Job summary

Cool Group of Companies (AUS) Pty Ltd – Morwell VIC is seeking an Office Administrator to support the day-to-day office operations. You will provide professional administration for staff and customers, following management standards and company policies.

This is a full-time role, 8:30am–5:00pm, Monday to Friday. Key duties include answering calls and emails, managing delivery inquiries, maintaining driver calendars and customer orders, inputting orders in the RMA Route software, invoicing

Responsibilities

• Answer calls and emails and action accordingly.
• Delivery inquiries.
• Maintaining and updating drivers calendars and customer orders.
• Coordinating delivery driver daily calendars.
• Input customer orders into RMA Route Software.
• Invoicing of goods to customers.
• Serving of customers in store.
• New customer onboarding.
• Set up new customers in RMA Route software.
• Set up credit card payment schedules and processing.
• Pick and pack postal orders.
• Existing customers: maintenance of records.
• Updating credit card details and email addresses.
• Updating purchase orders.
• Daily processing and updating of sales notes from drivers runs.
• Equipment inventory processing.
• Uploading of new equipment.
• Completion of equipment movement in RMA Route software.
• EOM processing and reporting.
• Filing of paperwork.
• Observe and practice OH&S and Quality policy, guidelines and procedures.

Job description

Cool Group of Companies (AUS) Pty Ltd – Morwell VIC

The primary role as Office Administrator is to be part of the day-to-day operations of the office. You will be expected to provide administration services for staff and customers in a professional and effective manner in accordance with management’s standards and company policies. This position is full time 8:30am -5:00pm Monday - Friday.

Answer calls and emails and action accordingly

Delivery Inquiries

Maintaining and updating Drivers calendars and customer orders

Coordinating Delivery Driver Daily Calendars

Input customer orders into RMA Route Software

Invoicing of goods to customers

Serving of Customers in Store

New Customer Onboarding

Set up new customers in RMA Route software

Set up Credit Card payment schedules and processing

Pick and pack postal orders

Existing Customers

Maintenance of records

Updating credit card details and email addresses

Updating Purchase Orders

Daily processing and updating of sales notes from drivers runs

Equipment Inventory processing

Uploading of new equipment

Completion of equipment movement in RMA route software

EOM Processing and reporting

Filing of paperwork

Any other tasks and projects as directed by management

Observe and practice OH&S and Quality policy, guidelines and procedures.