Office Administrator & Operations Coordinator

Cool Group of Companies (AUS) Pty Ltd; Morwell; On-site; AUD 50,000 - 60,000; Full time

Job summary

Cool Group of Companies (AUS) Pty Ltd – Morwell VIC is seeking an Office Administrator to support the day-to-day office operations. You will provide professional administration for staff and customers, following management standards and company policies.

This is a full-time role, 8:30am–5:00pm, Monday to Friday. Key duties include answering calls and emails, managing delivery inquiries, maintaining driver calendars and customer orders, inputting orders in the RMA Route software, invoicing

Responsibilities

• Answer calls and emails and action accordingly.
• Delivery inquiries.
• Maintaining and updating drivers calendars and customer orders.
• Coordinating delivery driver daily calendars.
• Input customer orders into RMA Route Software.
• Invoicing of goods to customers.
• Serving of customers in store.
• New customer onboarding.
• Set up new customers in RMA Route software.
• Set up credit card payment schedules and processing.
• Pick and pack postal orders.
• Existing customers: maintenance of records.
• Updating credit card details and email addresses.
• Updating purchase orders.
• Daily processing and updating of sales notes from drivers runs.
• Equipment inventory processing.
• Uploading of new equipment.
• Completion of equipment movement in RMA Route software.
• EOM processing and reporting.
• Filing of paperwork.
• Observe and practice OH&S and Quality policy, guidelines and procedures.

Job description

Cool Group of Companies (AUS) Pty Ltd – Morwell VIC is seeking an Office Administrator to support the day-to-day office operations. You will provide professional administration for staff and customers, following management standards and company policies.

This is a full-time role, 8:30am–5:00pm, Monday to Friday. Key duties include answering calls and emails, managing delivery inquiries, maintaining driver calendars and customer orders, inputting orders in the RMA Route software, invoicing