Office Administration Manager - fixed-term

Travel + Leisure Co.; Sunshine Coast Regional; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Professional development funding

Discounted hotel stays across AU, Fiji

Birthday leave

Subsidised private health cover

Job summary

Travel + Leisure Co. on the Sunshine Coast is seeking a Sales Administration Coordinator on a fixed-term maternity leave cover to support the sales team. The role requires weekend availability and holidays.

You will interact with guests, handle data entry, reporting and various admin duties, maintain inventory records, and act as the face of the site while ensuring smooth operations and compliant cash handling.

Qualifications

• High energy and self-motivation
• Strong customer service values and focus
• Excellent communication skills, both written and verbal
• Ability to work independently as well as in a team
• Proficient in Microsoft applications and CRM systems

Responsibilities

• Interact with guests in a polite and friendly manner, answering queries and attending to their needs
• Complete core tasks such as data entry, reporting and ad hoc administration duties as delegated by the Sales Administration Manager
• Display leadership values by ensuring the smooth and efficient running of the sales site
• Be the face and heart of our business through your interactions
• Ensure premium inventory levels are properly maintained and audited, and review weekly inventory reports
• Be the voice of our team through your communications with both internal and external stakeholders
• Be a key contact for the dynamic Sales Team by ensuring the accurate recording of information in relation to guest flow, booking numbers and team details
• Balance tasks with administration duties such as data entry and reporting
• Ensure compliance with cash handling and transactions

Skills

Customer service

Communication

Teamwork

CRM systems

Microsoft Office

Tools

Microsoft Office

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine

The Sales Administration Coordinator plays a vital part in the operation by providing support to the sales staff in daily support duties. Please note that this roles requires the successful candidate to have full weekend availability and availability to work school holidays and public holidays.

This is a fixed-term maternity leave cover position.

This role will partner with the Senior sales support team to:

• Interact with guests in a polite and friendly manner, answering queries and attending to their needs
• Complete core tasks such as but not limited to data entry, reporting and ad hoc administration duties as delegated by the Sales Administration Manager
• Display leadership values by ensuring the smooth and efficient running of the sales site
• Be the face and heart of our business through your interactions
• Ensure premium inventory levels are properly maintained and audited, and review weekly inventory reports
• Be the voice of our team through your communications with both internal and external stakeholders
• Be a key contact for the dynamic Sales Team by ensuring the accurate recording of information in relation to guest flow, booking numbers and team details
• Be focused and balance these tasks with administration duties both reoccurring and adhoc such as data entry, reporting and ad-hoc administrative duties.
• Ensure compliance with cash handling and transactions

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

• Professional development funding
• Discounted hotel stays across Australia, Fiji, New Zealand
• Birthday leave
• Subsidised private health cover upon successful completion of probation

What You’ll Bring

• High level of energy and self-motivation
• Strong customer service values and focus
• Excellent communication skills, both written and verbal
• Ability to work independently as well in a team environment
• Proficient in Microsoft Applications and knowledge of CRM systems.
• Must be available to work across weekends (operational hours of the preview centre inclusive of include Saturday and Sunday)
• Must be available to work public holidays, school holidays and weekends

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.